
Nalley Toyota Stonecrest
Lithonia, GA
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Brian and Freddie are amazing I was very sceptical at first about even looking for a vehicle because I recently had a bankruptcy discharged and didn't think I'd find a car I want w I was very sceptical at first about even looking for a vehicle because I recently had a bankruptcy discharged and didn't think I'd find a car I want with financing terms I could be comfortable with. I spoke with Brian and told him what I was looking for and before I knew it, he sent me some options and began the search for my financing approval. He and Freddie were patient and communicated very well with me. They were able to get me in the car I wanted at a down payment and monthly payment I was comfortable with! The process was so smooth and pretty quick as well. I am so thankful for Brian Hunt and Freddie Watson! They are truly amazing and I'd definitely want them to help me in the future! True professionals. More
10,000 check Worked with Reggie Demande and Toni Moore. I found both to be knowledgeable, and willing help anyway. Reggie spent extra time helping me with the s Worked with Reggie Demande and Toni Moore. I found both to be knowledgeable, and willing help anyway. Reggie spent extra time helping me with the setups on the radio that I did not understand. When I purchased the Rav 4 no one knew how to do this function. Reggie jumped in and speeded right thru the process and showed me other function also. I was happy to get this done after 10,000 miles. I hope to get to work with Reggie and Toni again. My representation left your company. My overall rating on Reggie and Toni would be a 5 star Judy Belin More
Safe and sweet! Welcomed upon arriving. Energy of the place is welcoming. Spacious...no push for more "parts need fixing" or "Services needed"...Brandon Cannon was a Welcomed upon arriving. Energy of the place is welcoming. Spacious...no push for more "parts need fixing" or "Services needed"...Brandon Cannon was a listener, personable, seemed to know his stuff, provided alternatives...and overall, I did not feel "taken", but the car "serviced". Will come back, GW. More
Excellent Service Mr. Castillo has always provided my family with excellent customer service. With his help I can guarantee that I will always be taken care of. Mr. Castillo has always provided my family with excellent customer service. With his help I can guarantee that I will always be taken care of. More
Oil change and wheel alignment. I received professional and courteous service from everyone I came in contact with on Monday. The customer service was "EXCELLENT". I've been a Toyota I received professional and courteous service from everyone I came in contact with on Monday. The customer service was "EXCELLENT". I've been a Toyota customer since 1988 and have visited various dealership between Indianapolis, Michigan, California and now Georgia. The customer service has always been above reproach. Just as it was today. Kudos to Shawn and the rest of the team ( the young lady that greeted me and the technician that service my. I recall Butler Toyota (Indiana, Indianapolis) having team colors - Red, Green and Blue Teams. Every customer was assigned to a team which I really liked. I always knew the service advisor and team members that was would be servicing my car. But I digressed. Again, KUDOS to Shawn and the other team members. See you in six months. More
Excellent service and convenient scheduling. Routine service can be like going to the dentist - you hate it but know its necessary! My service tech, Brandon, and the others I came in contact wit Routine service can be like going to the dentist - you hate it but know its necessary! My service tech, Brandon, and the others I came in contact with made it "painless"! More
Excellent Customer Service Hello: I was given an appt. at the time I requested. That was great especially when I came early and was seen right away. This time I had questions Hello: I was given an appt. at the time I requested. That was great especially when I came early and was seen right away. This time I had questions which were answered so I could understand. They were done servicing my car in a timely manner. Thanks for all. More
Excellent Customer Service My husband and I just bought two Toyota Camry's from Nalley Toyota. From working with Glen to get what we wanted with a price we wanted, to getting u My husband and I just bought two Toyota Camry's from Nalley Toyota. From working with Glen to get what we wanted with a price we wanted, to getting useful information concerning the car from Shavon, to finalizing the deal with Manny this was the best car buying experience we have ever had. This is an excellent group of staff that exceeds great customer service. We would recommend Nalley to anyone looking to purchase a new car. More
Stress-free process I worked directly with Gerard Perminter during my car buying process at Toyota. Although buying a car is not my favorite thing to do, Gerard made it a I worked directly with Gerard Perminter during my car buying process at Toyota. Although buying a car is not my favorite thing to do, Gerard made it as easy as it has ever been and probably will ever be. He properly assessed my goals. Then he came up with a fantastic plan, at a fantastic price. I was expecting a lot of haggling. But what I received was a stress-free process with a salesman who seemed to understand exactly how to meet my needs. More
Awesome Customer Service from Brandon Bobo Brandon was a great Salesman. He was professional and extremely helpful throughout the entire process. I was initially looking at the Toyota Corollas, Brandon was a great Salesman. He was professional and extremely helpful throughout the entire process. I was initially looking at the Toyota Corollas, but after Brandon showed us the car and indicated the size of the Corolla compared to the size of the Camry, as we were looking at a "family" and "trip" friendly car, we decided on the Camry. He showed us about 5 or 6 of the different Camrys. I displayed interest in the ones with leather interior and he was very helpful when we were looking at the pricing. He was very helpful when putting us in the system and going through the paperwork to buy the car. I highly recommend going to Brandon as he was honest and very enthusiastic about his job and helping us find a car that fit both our needs and wants. Thank you for your awesome customer service! More