Nalley Toyota Stonecrest

Dealership is always clean and the staff is very nice and professional, Staff is not pushy and considers your needs during the entire ordeal. Ms. Chelsea W. Is the best and it was a pleasure working with professional, Staff is not pushy and considers your needs during the entire ordeal. Ms. Chelsea W. Is the best and it was a pleasure working with her. I wish I knew others who were interested in purchasing a vehicle; I would definitely send them her way. More

I’ve been dealing with Shawn Granville for approximately 2-3 yrs. Shawn always lets me know what is needed NOW, vs. what services can be put off until a later date, which is something I really appreciate, 2-3 yrs. Shawn always lets me know what is needed NOW, vs. what services can be put off until a later date, which is something I really appreciate, as Car Maintenance can be very expensive. More

The wait to have my car service was too long and after being notified that my car was being service took about 30 minute’s afterwards being notified that my car was being service took about 30 minute’s afterwards More

Customer service was excellent as well as making everything convenient and Making sure that I understand everything . everything convenient and Making sure that I understand everything . More

I had an amazing experience working with Taniqua McGregor as my service advisor! From start to finish, she was professional, knowledgeable, and truly went above and beyond to make sure my car was taken care as my service advisor! From start to finish, she was professional, knowledgeable, and truly went above and beyond to make sure my car was taken care of. She kept me updated throughout the process, answered all my questions with patience, and made everything smooth and stress-free. I was worried about my car and she even gave me a courtesy call to check on me and reassured me not to worry and get some rest. I did not know rodents could chew up wiring and she even recommended ways to ensure it does not happen again. I was told they did not have any loaner or rental cars when I called and Taniqua ensured I was able to get one while my car was serviced for a day. Nalley Toyota Stonecrest did the repair quickly as well and my car was as good as new. Taniqua deserves service advisor of the year. It’s rare to find someone who genuinely cares about their customers, but Taniqua is definitely one of them. If you need top-notch service, she’s the one to see! More

From the start everyone was welcoming and friendly, I mean as soon as I pulled into the parking lot. mean as soon as I pulled into the parking lot. More

Jamal helped a lot, loved how real he was and quick he was to get paper work through. Definitely recommend him as a service manager. I’ll be back Jamal preech. was to get paper work through. Definitely recommend him as a service manager. I’ll be back Jamal preech. More

Tanisha was great in her area of my visit. However, there’s damage to the exterior of my vehicle (left side of my trunk) which I noticed soon after leaving your establishment. I made her aware However, there’s damage to the exterior of my vehicle (left side of my trunk) which I noticed soon after leaving your establishment. I made her aware of that fact and will return at my earliest opportunity per our conversation. More

Good customer service. Always consistent, friendly environment, associates are friendly and very likable and kind Always consistent, friendly environment, associates are friendly and very likable and kind More