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Nalley Toyota Stonecrest
Lithonia, GA
900 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 900 reviews
July 30, 2025
Super efficient and patient, worked with my budget. Explained everything thoroughly and made me feel confident in my purchase. Great staff who understands how to meet people’s needs. Explained everything thoroughly and made me feel confident in my purchase. Great staff who understands how to meet people’s needs. More
by Savannah Carlyle
Employees Worked With
Chelsea
July 30, 2025
I enjoyed my whole interaction with the staff at Nalley Toyota Stonecrest. Everything went smoothly and they were flexible in answering all my questions and the timeline I had to make a purchase. Toyota Stonecrest. Everything went smoothly and they were flexible in answering all my questions and the timeline I had to make a purchase. More
by Jserpas17
Employees Worked With
Alysha Walton
July 28, 2025
I recently purchased a fully loaded RAV4 Hybrid, and the entire experience with the dealership was smooth and exceptional. From start to finish, Chelsea Wallace was incredibly helpful, knowledgeable, and entire experience with the dealership was smooth and exceptional. From start to finish, Chelsea Wallace was incredibly helpful, knowledgeable, and attentive to every detail throughout the process. He made sure I felt comfortable and informed every step of the way. If you're in the market for a vehicle, Chelsea Wallace is definitely the go-to person—professional, personable, and truly dedicated to customer satisfaction. Highly recommend both him and the dealership! More
by Nitin kadam
Employees Worked With
Chelsea Wallace
July 28, 2025
Been coming for 2 years and never paid 130 for an oil change. Asked Noel why he stated that’s normal price. Claim to have got me a deal throwing in a tire rotation came to 119. Called Monday to check oil change. Asked Noel why he stated that’s normal price. Claim to have got me a deal throwing in a tire rotation came to 119. Called Monday to check oil change price I was told 79.00 not sure what I paid for nothing g on the invoice. I got ripped off More
by Melodypthomas
Employees Worked With
JD
July 27, 2025
I had a very disappointing experience with this dealer. I purchased a car that was supposedly in excellent condition and had just been serviced, but shortly after buying it, I realized that was not true. I purchased a car that was supposedly in excellent condition and had just been serviced, but shortly after buying it, I realized that was not true. 1. They told me the car had brand new tires — that was a lie. Three weeks after the purchase, I hit a curb and the tire was completely damaged. A technician confirmed the tire was not new. 2. They claimed the oil and filters had been changed, but that was also false. 3. I was charged $600 for a so-called “certification,” yet the car had severely worn brake pads, almost no brake fluid, and spark plugs that needed replacement. 4. The car was delivered looking like it had just been wiped down with a rag — no real inspection or detailing was done. I felt completely misled and taken advantage of. Do not buy from this place without having the vehicle thoroughly inspected by your own trusted mechanic. These practices are unethical and put customers’ safety at risk. More
by Claudia
Employees Worked With
GR
July 21, 2025
Came down to Stonecrest to test drive a 2025 Toyota 4Runner Trailhunter. Can't say enough good things about Alysha, Chris and Joshua. They offered me a fair price for my 2018 Jeep Wrangler Rubicon Unli 4Runner Trailhunter. Can't say enough good things about Alysha, Chris and Joshua. They offered me a fair price for my 2018 Jeep Wrangler Rubicon Unlimited and a nice "no dealer markup" deal on the 4Runner. MUCH better deal than another unnamed Atlanta Toyota dealer. I pulled the trigger and drove home in the new 4Runner. More
by Yondu
Employees Worked With
Alysha Walton, Chris (tech), Joshua Allen
July 14, 2025
I had the pleasure of having Kama as my sales rep and she was amazing from the beginning to the end. She made the process seamless and she has such impeccable patience. I would recommend her to anyone pu she was amazing from the beginning to the end. She made the process seamless and she has such impeccable patience. I would recommend her to anyone purchasing from Toyota at Stonecrest. She deserves a raise! More
by MikaB
Employees Worked With
Rikama Pierre
July 04, 2025
Got appointment 11:40am but and got there 11:35am and they say today will be busy because holiday so everyone want to get their car service so is will have to wait 3 hours for my turn. The take walk in c they say today will be busy because holiday so everyone want to get their car service so is will have to wait 3 hours for my turn. The take walk in customers and not honor appointments. They send me offer for oil change. I ask them when I was there and he didn’t even listen to what I ask and at the end blame on me. More
by Trinity526
Employees Worked With
Other
June 25, 2025
Took my car in for factory recommended maintenance. New vehicle with 17k miles. Service rep said I needed to replace all 4 tires and do an alignment. Tires are rated for 25-30k miles and tread on New vehicle with 17k miles. Service rep said I needed to replace all 4 tires and do an alignment. Tires are rated for 25-30k miles and tread on rear tires well above 2/32” required before replacement for all 4. Unfortunately you can’t just drop your vehicle off here and expect to get fair quotes. Do your homework before accepting their recommendations. More
by Andrew.Uhlenberg
Employees Worked With
Jamaal Henry
