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Nalley Toyota Stonecrest

Lithonia, GA

4.6
879 Reviews

7969 Mall Pkwy

Lithonia, GA

30038

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Showing 879 reviews

May 23, 2025

Very good dealership. I have great experience with Nalley Toyota . The service went great and I want to thank Rachel for her kindness and support More

by shirleyross910
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe
May 21, 2025

My Audley I hope I spelled his name correctly was great. Kept me informed and ensured I was comfortable. My time went quickly and I took care of my phone calls while I waited. He walked me to my car once it More

by dottiepridmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audley
May 20, 2025

Tony is a great guy and he knows what he doing. Great personality. I got really great experience buying the car at Nalley Toyota Stonecrest. More

by mangpi4u
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shamaul Howard
May 19, 2025

The service was excellent and in a timely manner as I've booked my appointment to meet my expectations. More

by Melvin H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryll Stevenson
May 19, 2025

The mechanic during inspection stated my battery was bad. However, I bought the battery 1 year ago and had it tested after the inspection. The battery was great. I don’t trust individuals at the dealership a More

by abelgrant20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mechanic was horrible and a liar.
May 24, 2025 -

Nalley Toyota Stonecrest responded

We’re sorry to hear about your experience and that you felt the battery recommendation was inaccurate. Our technicians base their findings on diagnostic results, not assumptions, but we understand how frustrating it can be when there’s a difference between our report and a second opinion. We appreciate your feedback and would be glad to review the test results with you if you'd like to follow up. Hugh Palmer, General Manager Nalley Toyota Stonecrest (770) 629-0279

May 18, 2025

The service department always goes out of their way to make sure you have a pleasant experience. Will continue to have all my services done here. More

by pameladodd880
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaylond Harvey
May 14, 2025

Had a great experience! I went in just for an oil change, and everything was done in a timely manner. Service advisor Taniqua McGregor did a great job—she was very helpful a More

by Jametrius Robbins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taniqua McGregor
May 12, 2025

They were very professional and the customer service was excellent. They should did a very good job More

by ETP
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Taniqua
May 11, 2025

I would to Thank the team at Nalley Toyota for having such great service during my visit and purchase. My experience with Chelsea was very professional, accurate, and in a nice timely manner to help me m More

by Felton King
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chelsea Davis, Shamaul Howard
May 03, 2025

Mr. Reid's knowledge and professionalism were apparent as he helped me find the vehicle that was right for me. After finding the vehicle, he took the time to explain the features in the vehicle and demonstra More

by kelly7931
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. J. Drake Reid
May 03, 2025 -

kelly7931 responded

I will recommend this salesman and dealership to my family and friends. Thanks for everything,

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