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Nalley Toyota Stonecrest

Lithonia, GA

4.6
846 Reviews

7969 Mall Pkwy

Lithonia, GA

30038

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Showing 846 reviews

February 24, 2025

Staff at Stonecrest were very knowledgeable, helpful, and efficient. We found our dream car with their help More

by Dillard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kozi
February 23, 2025

This a very great friendly place. It also always takes care of Car needs whether it’s purchasing or repairs. More

by Yota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
February 21, 2025

Excellent Customer Service, Courteous , Professional and Knowledgeable Staff. Very Client Centric, efficient and effective service Dedicated and committed team . More

by Marsha Wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamaal
February 21, 2025

The dealership is decent. I have never had any issues when I go get service. More

by konjeta1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamaal Henry
February 17, 2025

They offer the best service. This is why I’ll always go to Nalley Toyota Stonecrest, and I sent all my friends and family there. They never disappoint. Great and timely service. More

by Nikeisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamaal Henry
February 15, 2025

Good service but I don’t like when the try to up sell you . For example I change all 4 rotors and brake pad in pass two months and Toyota I always bring my vehicle to service and the tell me that I need to c More

by Roland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Carrow
February 14, 2025

Had so many options and sales personal give you so many choices and options so you can leave with the car you like. More

by Miguel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyrese and de andre
February 12, 2025

The service was absolutely awesome the receptionist was very polite, very good customer service. My car was done in a timely manner. Thanks for a Awesome service More

by Stuland17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Wallace
February 10, 2025

Chelsea and De'Andre were fabulous! They provided all the help and support we needed. Thank you! More

by Chestina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
De'Andre Holton, Chelsea Wallace
February 07, 2025

My plan was to get a new battery for my car key, an oil change and tires rotated. This took 6 hours of my time. If I had been told they were short handed or taking longer than expected, I would have decide More

by whermione539
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse Reed took great care of me when I purchased my car and when he would see me in service would also inquire about what's going on.
Feb 11, 2025 -

Nalley Toyota Stonecrest responded

I sincerely apologize for the excessive wait time and lack of communication during your visit. Your time is valuable, and we should have kept you informed about any delays. This is not the level of service we strive to provide, and I appreciate your feedback. Please reach out to me directly so we can discuss your experience and work toward a resolution. Joey Davis Service Manager Nalley Toyota Stonecrest (770) 629-0279

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