Nalley Lexus Roswell
Roswell, GA
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Jeff was very informative and helpful. He made the whole experience surprisingly easy and not at all stressful. With the exception of the paperwork, the whole experience was pleasant. I LOVE my Lexus:) Than experience surprisingly easy and not at all stressful. With the exception of the paperwork, the whole experience was pleasant. I LOVE my Lexus:) Thanks to BJ and JR. More
We have been using Joel Hughes as our service rep. for 1 1/2 - 2 years and are very satisfied with his performance. Joel always goes above and beyond, and provides us with outstanding service. His se 1/2 - 2 years and are very satisfied with his performance. Joel always goes above and beyond, and provides us with outstanding service. His service is greatly appreciated. Thank you. J. Williams More
The sales and service staff made me feel like family. I got a great deal on my trade-in. I was treated as though I was the only customer there and treated with professionalism. I would be more than willi got a great deal on my trade-in. I was treated as though I was the only customer there and treated with professionalism. I would be more than willing to drive back to Roswell from Greenville, SC to buy my next vehicle from Nalley Lexus Roswell. More
This dealership provides excellent service. It is easy to schedule, the service is performed in one hour, comfortable waiting area, fair price and great service rep. schedule, the service is performed in one hour, comfortable waiting area, fair price and great service rep. More
Came in from Fl to Atl. Fl. Lexus dealer was unable to correct problem (noise/rattle)--Megan took the time to listen to my complaint, sent over tech for test ride w/ me. Tech (Chris) diagnosed the proble correct problem (noise/rattle)--Megan took the time to listen to my complaint, sent over tech for test ride w/ me. Tech (Chris) diagnosed the problem in 30 seconds and fixed the problem under 20 minutes time. Megan was extremely friendly and showed true concern. Your dealership is clean, friendly and a pleasure to go to. Thank you! Peter Richman More
Every person I came in contact with, on the day I bought my car, was very friendly and helpful. I had my daughter with me, and everyone was very accomodating to her needs and interests. Jeremy went so far my car, was very friendly and helpful. I had my daughter with me, and everyone was very accomodating to her needs and interests. Jeremy went so far as to give her a coloring book and crayons. I went back two days later to drop off paperwork, and again, employees went over questions I had about the car and accessories. Overall, I've been very happy with the excellent customer service at Nalley Lexus Roswell. More
Nicholas was very professional in handling the situation with my vehicle, despite not being responsible for the initial error. He was courteous and prompt. My vehicle was fixed in a day for the promblem s with my vehicle, despite not being responsible for the initial error. He was courteous and prompt. My vehicle was fixed in a day for the promblem specified, which was alignment. This dealership lives up to Lexus' standards and are a class apart. More
I bought my car at Nalley Lexus Galleria and had a very positive experience. I am now having it serviced at Nalley Lexus Roswell because it is closer to my home and office. Each visit to Nalley Lexus has positive experience. I am now having it serviced at Nalley Lexus Roswell because it is closer to my home and office. Each visit to Nalley Lexus has been efficient and pleasant. They have performed quality work, and the service representatives are extremely helpful and courteous. Josh Hughes is a pleasure to work with. More


