Nalley Lexus Roswell
Roswell, GA
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Barry was a joy to work with! We walked in somewhat late (around 6:30 pm) on a Monday. Barry promptly arranged a test drive of the exact car we saw on the web site. After completeing the test drive, we we (around 6:30 pm) on a Monday. Barry promptly arranged a test drive of the exact car we saw on the web site. After completeing the test drive, we went through the steps to appraise our current car, financial application, and information about the car and some options. It was al a very easy, painless process. Barry and the sales manager, Roger stayed until after 9 pm to get the car washed and ready, move the belongings form our old car, and send us home in the new ES 350. I can't imagine a more pleasurable, easy going process. We were treated with respect and intelligence teh whole way through, and never felt and excess pressure to buy the car. I would recommend Barry and Nalley Lexus Roswell to freinds, families, and complete strangers! Thank you to all the fine staff at the dealership. We look forward to a long term relationship with our neighbor. More
Larry Garcello is a superb professional with gift for bringing out the very best in anyone. I strongly recommend working with Larry. Direct, straight forward and to-the-point -- very informative and not bringing out the very best in anyone. I strongly recommend working with Larry. Direct, straight forward and to-the-point -- very informative and not pushy at all. More
The personnel from the salesperson to the finance and support were very friendly and went out of their way to explain all the processes. There service is well known and it is one of a few dealers that I support were very friendly and went out of their way to explain all the processes. There service is well known and it is one of a few dealers that I would send a car for servicing without second thoughts knowing that they will only do what needs to be done. More
All the individuals involved with this recent transaction were excellent, informative, cordial, prompt and professional. Would definitely buy again from both the sales person Lloyd and the team. were excellent, informative, cordial, prompt and professional. Would definitely buy again from both the sales person Lloyd and the team. More
Larry is the absolute best salesman I have ever worked with. This is the second car we have purchased from Larry. He makes the entire purchase experience a very pleasant one from beginning to end. He i with. This is the second car we have purchased from Larry. He makes the entire purchase experience a very pleasant one from beginning to end. He is very knowledgeable about the vehicles and took the time to explain all of the features of the car. Larry has a great work ethic and follows up with his customers to ensure complete satisfaction. The overall experience was excellent. I would definitely recommend Nalley Lexus of Roswell, GA to everyone I know and would tell them to request Larry to help them with their needs. More
Don did a great job with our trade in. 5's across the board. We negotiated a great deal and the service at Nalley Lexus Roswell keep us coming back. board. We negotiated a great deal and the service at Nalley Lexus Roswell keep us coming back. More
The salesman was very knowledgeable and thorough. He didn't waste our time. They were willing to discuss the price. Everyone was friendly. We will no doubt be back again. didn't waste our time. They were willing to discuss the price. Everyone was friendly. We will no doubt be back again. More
My wife and I have purchases several cars from Nalley and two from Nalley Lexus. Over the past 3 years we have received outstanding service in their service department(Chad)and when we decided to purchase an two from Nalley Lexus. Over the past 3 years we have received outstanding service in their service department(Chad)and when we decided to purchase another car Nalley was a obvious choice. In a difficult environment for sourcing the car we desired we were overwhelmed with the care and service we received from Larry Guarcello. He not only found the car we wanted (In NY!) but delivered it ahead of schedule and in perfect order. Laura and I are very happy with our new purchase and would highly recommend Larry and the entire Nalley team! Jim Hamilton More
Bob Hamilton is an outstanding human being and a trustworthy car salesman! I had been lied to by two other dealerships on the availability of the car that I wanted to purchase and I asked Bob to st trustworthy car salesman! I had been lied to by two other dealerships on the availability of the car that I wanted to purchase and I asked Bob to step in and find me the car I wanted. At that point, I told Bob I was pretty much done with Lexus...and if I did buy a Lexus product, it would only be through Bob Hamilton. True to his word, Bob was on the job! I received timely phone calls and emails informing me of the status of the search. I felt that Nalley Lexus of Roswell as well as Bob Hamilton cared that I got the car I was looking for. This was not a small purchase for me and the team made me feel special and important. Scott Unger from finance was outstanding...made the process seamless! I will recommend Nalley Lexus Roswell and the team of professionals that I know and have grown to trust to everyone I know! More