Nalley Lexus Roswell

I bought my car at Nalley Lexus Galleria and had a very positive experience. I am now having it serviced at Nalley Lexus Roswell because it is closer to my home and office. Each visit to Nalley Lexus has positive experience. I am now having it serviced at Nalley Lexus Roswell because it is closer to my home and office. Each visit to Nalley Lexus has been efficient and pleasant. They have performed quality work, and the service representatives are extremely helpful and courteous. Josh Hughes is a pleasure to work with. More

Nicholas was very professional in handling the situation with my vehicle, despite not being responsible for the initial error. He was courteous and prompt. My vehicle was fixed in a day for the promblem s with my vehicle, despite not being responsible for the initial error. He was courteous and prompt. My vehicle was fixed in a day for the promblem specified, which was alignment. This dealership lives up to Lexus' standards and are a class apart. More

Every person I came in contact with, on the day I bought my car, was very friendly and helpful. I had my daughter with me, and everyone was very accomodating to her needs and interests. Jeremy went so far my car, was very friendly and helpful. I had my daughter with me, and everyone was very accomodating to her needs and interests. Jeremy went so far as to give her a coloring book and crayons. I went back two days later to drop off paperwork, and again, employees went over questions I had about the car and accessories. Overall, I've been very happy with the excellent customer service at Nalley Lexus Roswell. More

Brandy is the entire reason we use the Nalley Lexus Service Dept. She always makes us feel special and goes the EXTRA MILE to make us both comfortable and happy with the service provided. She is thorou Service Dept. She always makes us feel special and goes the EXTRA MILE to make us both comfortable and happy with the service provided. She is thorough in her explanations and makes it worth our while to bring our car to her. She is THE BEST!!! More

Kristen did a good job understanding my expectations before visiting the dealer in order to cut down on my time for my search to find a car in one day. Jeremy did a good job understanding my budget res before visiting the dealer in order to cut down on my time for my search to find a car in one day. Jeremy did a good job understanding my budget restraints and working with Finance and myself to a mutually agreed upon price without a lot of haggling, but more important was Jeremy's service after the sale to make the experience superior... More

OMG! Brandy rules. She should receive all the awards for attention to details and providng service to me as as customer for years. And thanks Jim and Chris and Clay for making my buying experience FUN. attention to details and providng service to me as as customer for years. And thanks Jim and Chris and Clay for making my buying experience FUN. More

Total experience from being greeted by Don ( Lloyd ) upon arrival right on through to the sale and financing with Roger was par excellence. I would definitely expect to be back for next purchase and also to arrival right on through to the sale and financing with Roger was par excellence. I would definitely expect to be back for next purchase and also to recommend. Don Lloyd has been the best sales person ever encountered in the car business. More

Joel Hughes our service advisor has been the one constant for service on all 3 of our Lexis RX SUV's.He is professional yet friendley, with a good knowldege of our RX SUV's and is the reason why we are on o for service on all 3 of our Lexis RX SUV's.He is professional yet friendley, with a good knowldege of our RX SUV's and is the reason why we are on our 3rd RX.Customer Service is great.If we need a loaner we get one.Yesterday we elected to have a shuttle follow us for drop of and back to Nalley.Quality of work shows with no need to return for further tweaking. Nalley has made good on several warrenty items at no cost to us replacement. Lexus,Nalley & Joel keep us coming back. More

Fantastic overall experience! All of the employees were friendly and willing to help. The dealership was very organized which made the purchase of vechile very smooth. I highly recommend this dealership! friendly and willing to help. The dealership was very organized which made the purchase of vechile very smooth. I highly recommend this dealership! More