Nalley Lexus Roswell
Roswell, GA
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As a fellow sales professional, I was very impressed with Larry Guarcello. I had already done my research and had pretty much decided to buy the model of Lexus I liked before I even walked through the door. Larry Guarcello. I had already done my research and had pretty much decided to buy the model of Lexus I liked before I even walked through the door. So the person who earned my business was the one who would get it. Larry earned it by far! He was patient (as I brought 2 young kids along), knowledgeable, friendly without being pushy, and extremely professional with the cars delivery. He also sold me on the overall service I would recieve from this dealership if I brought it back for future servicing. If you are buying a car from Nalley Lexus. Call ahead and make and appointment with Larry. More
As always, I was given EXCELLENT customer service. I was told, throughout my transaction, what was being done and given an oppportunity to have imput. I was treated in a manner that made me feel as if I wa told, throughout my transaction, what was being done and given an oppportunity to have imput. I was treated in a manner that made me feel as if I was the most important person there. I was not rushed to make any decisions or choices and each of the gentlemen who assisted with the purchase of my car, Mr. Gregory Walker, Mr. Christopher Dastou, Mr. Roger Luker, and Mr. Scott Unger, were very kind, courteous, professional, patient, and concerned about making sure I was one hundred percent satisfied; and I was. I would recommend this dealership to anyone who is interested in purchasing a vehicle. Everyone who assisted me went above and beyond what I, or anyone, would expect. I was totally and completely satisfied with my purchase and the customer service I received. More
Jeff was very informative and helpful. He made the whole experience surprisingly easy and not at all stressful. With the exception of the paperwork, the whole experience was pleasant. I LOVE my Lexus:) Than experience surprisingly easy and not at all stressful. With the exception of the paperwork, the whole experience was pleasant. I LOVE my Lexus:) Thanks to BJ and JR. More
This dealership provides excellent service. It is easy to schedule, the service is performed in one hour, comfortable waiting area, fair price and great service rep. schedule, the service is performed in one hour, comfortable waiting area, fair price and great service rep. More
The sales and service staff made me feel like family. I got a great deal on my trade-in. I was treated as though I was the only customer there and treated with professionalism. I would be more than willi got a great deal on my trade-in. I was treated as though I was the only customer there and treated with professionalism. I would be more than willing to drive back to Roswell from Greenville, SC to buy my next vehicle from Nalley Lexus Roswell. More
We have been using Joel Hughes as our service rep. for 1 1/2 - 2 years and are very satisfied with his performance. Joel always goes above and beyond, and provides us with outstanding service. His se 1/2 - 2 years and are very satisfied with his performance. Joel always goes above and beyond, and provides us with outstanding service. His service is greatly appreciated. Thank you. J. Williams More
Came in from Fl to Atl. Fl. Lexus dealer was unable to correct problem (noise/rattle)--Megan took the time to listen to my complaint, sent over tech for test ride w/ me. Tech (Chris) diagnosed the proble correct problem (noise/rattle)--Megan took the time to listen to my complaint, sent over tech for test ride w/ me. Tech (Chris) diagnosed the problem in 30 seconds and fixed the problem under 20 minutes time. Megan was extremely friendly and showed true concern. Your dealership is clean, friendly and a pleasure to go to. Thank you! Peter Richman More
I drive 55 miles one way to have my car serviced at Nalley and have since I bought it there. The main reason is Joel Hughes. he is always responsive to my needs and always extends excellent service. Nalley and have since I bought it there. The main reason is Joel Hughes. he is always responsive to my needs and always extends excellent service. More