Back

Nalley Kia

Lithonia, GA

3.3
128 Reviews

7849 Mall Pkwy

Lithonia, GA

30038

Directions

By Type

Showing 128 reviews

February 26, 2014

My family and I highly recommend Nalley Kia of Stonecrest. From sales to service you will have a great experience. Their customer service is excellent and you feel comfortable with the employees. More

by Busykaren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Kimber, Jay Williams
Feb 27, 2014 -

Nalley Kia responded

We consider everyone who visits Nalley Kia a member of the family, but in your case we are definitely a member of yours! I am glad to hear that my team has provided you the kind of service that has earned your trust. We look forward to working with you again to ensure your continued satisfaction. Best, Farouk Fouad Jr. General Manager

February 10, 2014

I recently purchased a 2014 Kia Optima from Nalley Kia and I must say that I had the best experience ever! The level of customer service and attentiveness given to me was exceptional. The process was soo More

by kylarenee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Spears
Feb 11, 2014 -

Nalley Kia responded

I am so glad to hear that Justin was able to show you that car-buying does not have to be painful! We always want Nalley Kia customers to fell they are fully aware of all their options and have had all their questions answered when they drive away. If you feel there is anything we overlooked or you have new concerns, please feel free to contact us. Thank you, Farouk Fouad Jr. General Manager

January 30, 2014

When I arrived I was treated with the smiling face of the receptionist. The showroom was clean and had a friendly, warm, &, inviting atmosphere. Mr. Kight was the best salesman. He was knowledgeable of the More

by tfranklin320
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Spears, Ali Salaam
Jan 30, 2014 -

Nalley Kia responded

Thank you for letting me know that from the first smile, Nalley Kia was able to help you find the car you were looking for. It is good to hear how Joel listened to your needs and that Ali and Justin made sure you understood the terms of the sale. We are willing to split a pizza or discuss your concerns over cookies any time you give us the opportunity to make sure your driving expectations are met. Thank you for your positive review, Farouk Fouad Jr. General Manager

January 10, 2014

Outstanding service...took the time to meet all of my needs in order to get me the car I really wanted. He seemed along with Rodney Beauford, had made a way out of no way. Thanks guys! Thank you so ve More

by Pilialoha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Beauford
Jan 10, 2014 -

Nalley Kia responded

Dede, I might start using "made a way out of no way"! Thank you for letting me know how hard my team worked to ensure your satisfaction. If there is anything we can do to be of further assistance before your first scheduled maintenance, please do not hesitate to let us know. Thank you, Farouk Fouad Jr. General Manager

January 07, 2014

I had a great experience , the employee's knew there job and was very professional.Everything was done in less time then I thought it would , it was the best experience that I ever had in buying a new c More

by atharps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Spears
Jan 08, 2014 -

Nalley Kia responded

Andres, Thank you for the positive review! We always want to treat our guests with respect to ensure their full satisfaction so I am glad that you were able to understand all the options available to you in a time that exceeded your expectations. If you have any further questions, please do not hesitate to let us know. Thank you for your business, Farouk Faroud General Manager

December 26, 2013

Tashika was very excited while talking about the Kia Sorento that we ultimately purchased. She made our buying experince a pleasant one!!! Initally we were going to purchase the Lincoln MKX but decided More

by dooker33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tashika Nickle
Dec 27, 2013 -

Nalley Kia responded

Thank you for taking the time to give us your feedback. I am so happy to hear about your great experience with Tashika and that our team took such good care of you! I am certain you will be very happy with your Sorento but please feel free to contact me and let me know of anything we can do to assist you and your new vehicle in the future! Best, Farouk Fouad Jr. General Manager

December 10, 2013

This was my first new purchase. DJ made the whole process very easy and was knowledgeable and professional all throughout. 10 out of 10 would recommend. More

by Skilletmac
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ
Dec 10, 2013 -

Nalley Kia responded

Congratulations on your first new car! I am so glad that DJ was able to be of help in finding the right car for you. Do not hesitate to let us know what we can to do be of assistance through the life of your vehicle. Best, Farouk Fouad Jr. General Manager

August 03, 2012

Our experience with this dealership was amazing. Not only did they stay late to test drive and let us look over the car we wanted to get, they never once made it seem like we were putting them out. Buying a More

by sbragg87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Williams/Lee Gordon, Jay Williams
...
13