Nalley Kia

marcus booker is a Honest and knowledgeable sales profession ask for marcus booker when you arrive! It was a no hassle experience. He treated me nice and showed me everything I asked for. Truly a great salesman ask for marcus booker when you arrive! It was a no hassle experience. He treated me nice and showed me everything I asked for. Truly a great salesman More

Worst experience It would take too long to write out the experience I had. I would not recommend this dealership to anyone. I honestly can't see how they stay in busin It would take too long to write out the experience I had. I would not recommend this dealership to anyone. I honestly can't see how they stay in business with customer like theirs. Stay away! More

First car purchase made easy Walked into the dealer just to look around and got a deal that was too good not to sign off on it! I did not expect to walk away with a new car or get Walked into the dealer just to look around and got a deal that was too good not to sign off on it! I did not expect to walk away with a new car or get such a high trade-in value but Marniqua at Nalley Kia really MADE it happen. She did not let anything stop me from getting into the car that I wanted as she fought for an amazing deal on the fully loaded 2015 Optima and an even more impressive trade-in value on my 2006 model. She worked hard, fast and made sure I enjoyed the experience. If there is anyone who can work you in a brand new car and leave it is Marniqua Seay! Go see her TODAY and tell her Steven sent you ! Happy Driving ! More

Excellence Recently took my vehicle in for service and was very pleased with the customer service I received from Ms. Williams.. I actually look forward to bring Recently took my vehicle in for service and was very pleased with the customer service I received from Ms. Williams.. I actually look forward to bringing my car to Nalley Kia everyone there is so helpful and pleasant. Would highly recommend this dealership to friends and family the place where you're made to feel like family.... More

Another KIA! My entire experience was relaxed, courteous, and informative. I was able to look at select models and make comparisons. I left with exactly what I wan My entire experience was relaxed, courteous, and informative. I was able to look at select models and make comparisons. I left with exactly what I wanted, a Sportage!!! Thanks for helping me with my 5th KIA.. More

Purchasing car experiences Enjoyed my time with Clive Holmes...Felt very comfortable with him and he was very eager and helpful to do business on my terms… Love my new Kia and w Enjoyed my time with Clive Holmes...Felt very comfortable with him and he was very eager and helpful to do business on my terms… Love my new Kia and would recommend this dealership to anyone… More

outstanding customer service.. I never have experienced what I did ....at any dealership....until I entered Nalley kia in lithonia. From beginning to end...I didn't feel hassled et I never have experienced what I did ....at any dealership....until I entered Nalley kia in lithonia. From beginning to end...I didn't feel hassled etc....Amber this young lady is something special. ...patients. .and very determined to help me find that special automobile. ..but one I could afford. ...and loved...and she did just.that..Duane Bell business manager. Also was great!.answered questions and concerns I had... thank you all More

Great Deal I feel great about my purchase. The staff were professional and were able to work with my particular situation. I feel great about my purchase. The staff were professional and were able to work with my particular situation. More

marcus booker was an excellent sales rep Smooth process. From introduction to driving off the lot in one day. Ask for marcus booker I feel he is a credit to the company Smooth process. From introduction to driving off the lot in one day. Ask for marcus booker I feel he is a credit to the company More

Valuable learning experience Nalley Kia provided valuable life lessons for my college age daughter. Never be afraid to walk away from a purchase. When a business fails to live u Nalley Kia provided valuable life lessons for my college age daughter. Never be afraid to walk away from a purchase. When a business fails to live up to its word, find another business. Never sign anything without reading it first. Never take sales people at their word, get it in writing. We contacted Nalley Kia to purchase a new Soul!. After a visit and a few phone calls and e-mails (with Juawn and Amber) we settled (or so we thought) on a price, interest rate, down payment, trade in, and out of state registration. We discussed the difficulties of purchasing a car from another state and were assured it would be no problem, they had procedures in place to handle it. When my daughter arrived to purchase the Soul, she was kept waiting almost an hour after her appointment time and three hours later she left without a new car. Everything we had already settled on was questioned (and met with attitude) or changed (Juawn wasn't there and Amber tried to handle the sale). Everything except the price, but we had that in writing. The next day, I called Juawn, thinking I should give him a chance to make it right since he wasn't at work when my daughter was there. I told him what happened and he said he would talk to someone and call me back in 30 minutes that was 6 hours ago. The best thing I can say about the dealership is Nalley Kia is a really good place to teach your kids about business ethics and customer service, or, rather, the lack thereof. BTW: we still plan to purchase a Soul, just need to find a better dealership. More