Nalley INFINITI of Atlanta
Atlanta, GA
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This is my 2nd time doing business w/Nalley Infiniti Decatur. This time I specifically went in to sell my car (due to financial cutbacks)and walk out w/ a check in hand. But my sales rep Tom Blake and Decatur. This time I specifically went in to sell my car (due to financial cutbacks)and walk out w/ a check in hand. But my sales rep Tom Blake and the pre-owned car manager Al Benton were able to locate the perfect used car for me that was totally within my budget. And did I mention the car was not even on their lot! Al was able to work 'magic' and find a match for me through Nalley's car network. I highly recommend Nalley Infiniti for their customer service and attention to individual needs. I will definitely purchase from them again. More
All I can say about Nalley Infiniti of Decatur and Mr. Bradshaw is OUTSTANDING!!!!!! We have purchased multiple cars from this dealership and look forward to purchasing more in the future. Everyone is pr Bradshaw is OUTSTANDING!!!!!! We have purchased multiple cars from this dealership and look forward to purchasing more in the future. Everyone is professional starting with the Receptionist at the front desk. More
This was the most pleasurable auto buying experience I have ever had, everything was straight forward and honest and I did this all the way from Louisiana. I highly recommend this dealership and working have ever had, everything was straight forward and honest and I did this all the way from Louisiana. I highly recommend this dealership and working with Gordon in the internet department and Don on the sales floor. It was worth the drive and I would do it again. More
I was really pleased with the service that I received at Nalley Infiniti-Decatur. Gordon Shiflett and Darryl Ferguson were very professional and very helpful. I was undecided if I was going to finance with Nalley Infiniti-Decatur. Gordon Shiflett and Darryl Ferguson were very professional and very helpful. I was undecided if I was going to finance with Nalley or my Credit Union, but decided to go with your dealership. More
I just purchased an Infiniti G37 from Nalley Infiniti in I just purchased an Infiniti G37 from Nalley Infiniti in Decatur GA. It was honestly the best car purchasing experience I've ever had. Jim Sell I just purchased an Infiniti G37 from Nalley Infiniti in Decatur GA. It was honestly the best car purchasing experience I've ever had. Jim Sells (salesman) and Gary Burtch (Sales manager) were both responsive, professional and incredibly enthusiastic and proud of their products. I was able to coordinate the purchase over the phone and in email while I was traveling out of town for work and they were extremely respectful of my time. I scheduled a test drive and they were waiting for me when I arrived with the car and the keys. They were extremely knowledgeable and friendly and made the experience fun for me. I believe I got a great deal on the car I left extremely happy. I financed part of the purchase and worked with Susan Chow in the finance department and she was great. I did end up extending my maintenance plan because I've been burned in the past by BMW when my warranty expired. I'm sure Clark Howard would yell at me, but I felt it was the right decision for me and Susan was great at explaining the different options. I love my new car and it was the best car purchasing experience I've ever had. I'd highly recommend this dealership and Infiniti. More
I submitted a price inquiry via email for a specific stock number I saw in their online inventory. I was promptly emailed a price from Gordon with which I was very happy. I was so happy over the price stock number I saw in their online inventory. I was promptly emailed a price from Gordon with which I was very happy. I was so happy over the price that I didn't even try to negotiate. Although I had seen the car I purchased and sat in one, I never drove one. After receiving the price info, I went by the dealership, was assigned to Bruce and he I drove it. Immediately afterwards I decided to purchase. From arriving at the dealership to leaving in my new car, the entire process took about 3 hours. I was very pleased with the experience. They even stayed an hour after the dealership closed to ensure that I was taken care of. I would definitely recommend this dealership, especially the use of the internet sales process. More
Fastest car transaction ever, negotiated the price through email, salesman was not pushy and worked hard to finalize a deal that made everybody happy. At the end of the process they substantially bea through email, salesman was not pushy and worked hard to finalize a deal that made everybody happy. At the end of the process they substantially beat all the other Infiniti dealers, I got a great price, and was in & out in no time. More
Out of all the dealers that I have been purchasing from, Nalley Infiniti would be the best dealer that I have ever been to. The employees are so friendly and very informative. I live in New Orleans, LA and Nalley Infiniti would be the best dealer that I have ever been to. The employees are so friendly and very informative. I live in New Orleans, LA and none of the Infiniti dealers are as friendly as the one in Nalley Infiniti, Nalley Infiniti had made my purchasing experience the best. Gordon Shiflett was very helpful in my decision in purchasing a new 2011 Infiniti G37 coupe. He was very kind and genuine. I will definitely recommend Nalley Infiniti to all my friends. I am definitely going to do more future business with Nalley of Infiniti. More
I was pleased with the service that I received at Nalley Infiniti because the sales consultant listened to my concerns. I had already decided not to purchase another high performance vehicle because of the Infiniti because the sales consultant listened to my concerns. I had already decided not to purchase another high performance vehicle because of the maintenance costs. Thus, I wanted a vehicle that would cost me less to operate. Both the sales consultant and finance manager worked diligently to keep me as an Infiniti customer. I am satisfied with the attention to detail and service that I received. More
The overall experience was not bad. Ken is a no hassle car salesperson, which I appreciated. The down side was that after hearing that I was definately buying from them, we were left twice while he went car salesperson, which I appreciated. The down side was that after hearing that I was definately buying from them, we were left twice while he went to assist other customers; resulting in our having to sit and wait for hours while other people were assisted. For the kind of money we were spending, we would have preferred having our salesperson pay attention to the sale on the table. More