
Nalley INFINITI of Atlanta
Atlanta, GA
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I talked with Gordon Shiflett many times before I I talked with Gordon Shiflett many times before I traveled from Alabama to Georgia to purchase my QX56. He was always helpful in every way to give I talked with Gordon Shiflett many times before I traveled from Alabama to Georgia to purchase my QX56. He was always helpful in every way to give me the best deal, he listened to everything I was looking for to make a purchase in a new car and tried his best to follow through on exactly what I wanted. When I arrived at Infinity of Decatur I met with Gordon and Don Brawshaw and was very pleased with the professionalism, friendliness and my overall experience with Infinity was very positive. They made sure I drove off the lot with an exceptional feeling about buying with Infinity of Decatur and I would recommend them to anyone looking to purchase a new car. More
This is the best Dealership that I have experienced. The staff is always friendly and extremely professional. They are always explicit in providing adequate information and ensuring clarity of the process. staff is always friendly and extremely professional. They are always explicit in providing adequate information and ensuring clarity of the process. The total Customer service experience is always exceptional. More
The Nalley of Decatur dealer was a joy to work with on our "new" used QX56. They had a beautiful vehicle and worked with us on price. A small issue was identified that required some body work, and the d our "new" used QX56. They had a beautiful vehicle and worked with us on price. A small issue was identified that required some body work, and the dealership took care of that and fixed everything. It was a great experience and the staff was great. We worked directly with Ken Gottfried, and he was knowledgeable and very friendly. More
The attention we obtained at the dealership was stellar. They were completely professional, especially our salesman, Tom. I will advise anyone that is looking to purchase a vehicle to go there first. They were completely professional, especially our salesman, Tom. I will advise anyone that is looking to purchase a vehicle to go there first. More
This is my 2nd time doing business w/Nalley Infiniti Decatur. This time I specifically went in to sell my car (due to financial cutbacks)and walk out w/ a check in hand. But my sales rep Tom Blake and Decatur. This time I specifically went in to sell my car (due to financial cutbacks)and walk out w/ a check in hand. But my sales rep Tom Blake and the pre-owned car manager Al Benton were able to locate the perfect used car for me that was totally within my budget. And did I mention the car was not even on their lot! Al was able to work 'magic' and find a match for me through Nalley's car network. I highly recommend Nalley Infiniti for their customer service and attention to individual needs. I will definitely purchase from them again. More
All I can say about Nalley Infiniti of Decatur and Mr. Bradshaw is OUTSTANDING!!!!!! We have purchased multiple cars from this dealership and look forward to purchasing more in the future. Everyone is pr Bradshaw is OUTSTANDING!!!!!! We have purchased multiple cars from this dealership and look forward to purchasing more in the future. Everyone is professional starting with the Receptionist at the front desk. More
This was the most pleasurable auto buying experience I have ever had, everything was straight forward and honest and I did this all the way from Louisiana. I highly recommend this dealership and working have ever had, everything was straight forward and honest and I did this all the way from Louisiana. I highly recommend this dealership and working with Gordon in the internet department and Don on the sales floor. It was worth the drive and I would do it again. More
I was really pleased with the service that I received at Nalley Infiniti-Decatur. Gordon Shiflett and Darryl Ferguson were very professional and very helpful. I was undecided if I was going to finance with Nalley Infiniti-Decatur. Gordon Shiflett and Darryl Ferguson were very professional and very helpful. I was undecided if I was going to finance with Nalley or my Credit Union, but decided to go with your dealership. More
I just purchased an Infiniti G37 from Nalley Infiniti in I just purchased an Infiniti G37 from Nalley Infiniti in Decatur GA. It was honestly the best car purchasing experience I've ever had. Jim Sell I just purchased an Infiniti G37 from Nalley Infiniti in Decatur GA. It was honestly the best car purchasing experience I've ever had. Jim Sells (salesman) and Gary Burtch (Sales manager) were both responsive, professional and incredibly enthusiastic and proud of their products. I was able to coordinate the purchase over the phone and in email while I was traveling out of town for work and they were extremely respectful of my time. I scheduled a test drive and they were waiting for me when I arrived with the car and the keys. They were extremely knowledgeable and friendly and made the experience fun for me. I believe I got a great deal on the car I left extremely happy. I financed part of the purchase and worked with Susan Chow in the finance department and she was great. I did end up extending my maintenance plan because I've been burned in the past by BMW when my warranty expired. I'm sure Clark Howard would yell at me, but I felt it was the right decision for me and Susan was great at explaining the different options. I love my new car and it was the best car purchasing experience I've ever had. I'd highly recommend this dealership and Infiniti. More
I submitted a price inquiry via email for a specific stock number I saw in their online inventory. I was promptly emailed a price from Gordon with which I was very happy. I was so happy over the price stock number I saw in their online inventory. I was promptly emailed a price from Gordon with which I was very happy. I was so happy over the price that I didn't even try to negotiate. Although I had seen the car I purchased and sat in one, I never drove one. After receiving the price info, I went by the dealership, was assigned to Bruce and he I drove it. Immediately afterwards I decided to purchase. From arriving at the dealership to leaving in my new car, the entire process took about 3 hours. I was very pleased with the experience. They even stayed an hour after the dealership closed to ensure that I was taken care of. I would definitely recommend this dealership, especially the use of the internet sales process. More