Nalley INFINITI of Atlanta
Atlanta, GA
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My Infiniti G37s is having some starting issues. The battery for some reason keeps dying, after the second time i installed a brand new battery. And since the battery died a number of secondary issues s battery for some reason keeps dying, after the second time i installed a brand new battery. And since the battery died a number of secondary issues started happening for instance the windows started to malfunction and the cruise control will not set. I took it to Nalley Infiniti to see what is going on (which is 1h and 45min away). The Service Rep. (Jeff) said that he’ll will take full care in seeing what is going on. After waiting for 2h in the waiting room Jeff finally came and told me that the car is absolutely fine and that all he can figure is the batter might need to be changed ($200) and that he can install new battery connection wires ($120), and it might help the issues. After I left, I noticed on my way back that the Cruise Control is still malfunctioning and now the car is still having the same issues. Please do not used Nalley Infiniti for any maintenance or services. More
The dealership was friendly,professional, and efficient. They were knowledgeable about each of the vehicles and the different options each could be equipped with. Sammy was friendly and very helpful with ma They were knowledgeable about each of the vehicles and the different options each could be equipped with. Sammy was friendly and very helpful with making the sale easy and fast (seeing as how there was a storm about to hit). I would not only recommend this dealership to my family and friends, but would also recommend the salesman personally. He was very easy to deal with. More
Everyone was great providing information about the car and making sure I knew what I was looking at and got everything I wanted. They were willing to sell the car to me at a fair price based on what I sa and making sure I knew what I was looking at and got everything I wanted. They were willing to sell the car to me at a fair price based on what I saw elsewhere online. Everyone was professional, knowledgeable and courteous. More
My husband and I Came in to drive an Infinity convertible. We had already driven several other brands but because we had really good service and experience with a 1998 Q45 and a 2010 M35, we want convertible. We had already driven several other brands but because we had really good service and experience with a 1998 Q45 and a 2010 M35, we wanted to drive the convertible. Sammy made every color and opption available to us to try. Everyone we met at the dealership was most helpful. I am enjoying my "Christmas Gift" very much. More
Besides getting the car I wanted in 2 days (from North Carolina), I was advised of Infiniti incentives and even given a rebate at signing. This is the 3rd Infiniti I have bought from Ken and he has always Carolina), I was advised of Infiniti incentives and even given a rebate at signing. This is the 3rd Infiniti I have bought from Ken and he has always been able to find the exact car I wanted in a day or two...he has remarkable connections with other dealers. And the car is a dream! More
I bought my last infiniti from Nalley and when it came time for a new one I knew jsut where I wanted to be. ken, Gordon, and Susan made it a wonderful experience and I will definitely spread the word to a time for a new one I knew jsut where I wanted to be. ken, Gordon, and Susan made it a wonderful experience and I will definitely spread the word to anyone looking for a new or used car. More
I have worked with Ken for almost 20 years. He has always been responsive to my needs and has always gotten me the best price possible. Ken has extensive knowledge of the Infiniti product line and has alway been responsive to my needs and has always gotten me the best price possible. Ken has extensive knowledge of the Infiniti product line and has always been able to answer my questions so that I could make the best choice for my needs. I have always been very satisfied with the quality of the service provided to the various vehicles I have owned over the years. I have worked with Susan for the last three purchases and she too has gotten me the best possible deal. She asks pertinent questions before she starts to find the best financing plan. More
Sammy Dotson was a very informative and courteous salesperson.All my questions were answered.He made the experience very pleasant and I would recommend this dealership to family and friends. salesperson.All my questions were answered.He made the experience very pleasant and I would recommend this dealership to family and friends. More
Don and Susan were great. This was my first car purchase and they were so helpful. I had bad experiences with car salesmen up this point and was very pleased with Don. I will definitely recommend this dea and they were so helpful. I had bad experiences with car salesmen up this point and was very pleased with Don. I will definitely recommend this dealership to everybody. More