
Nalley INFINITI of Atlanta
Atlanta, GA
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Entire staff went out of their way to ensure that u was happy with my decision. Very warm and friendly. Shout out to Janel, who just started this career, for her patience. Really happy I chose Nalley Infi happy with my decision. Very warm and friendly. Shout out to Janel, who just started this career, for her patience. Really happy I chose Nalley Infiniti More
My service tech Andrew has been very helpful. He has kept me updated about my car and helping me with the loaner vehicle. Excellent customer service!!! He has kept me updated about my car and helping me with the loaner vehicle. Excellent customer service!!! More
Adam Ohman is a true asset to the organization. I have worked with him for over a decade, and he has always provided on honest and straightforward feedback on what is critical to keeping my vehicl I have worked with him for over a decade, and he has always provided on honest and straightforward feedback on what is critical to keeping my vehicle operating smoothly. More
I have been using the service at this location every since I purchased my vehicle. This last visit was a very unpleasant experience. I scheduled my vehicle for some manufacturer extended warranty work 2 since I purchased my vehicle. This last visit was a very unpleasant experience. I scheduled my vehicle for some manufacturer extended warranty work 2 weeks beforehand, brought the vehicle in, just be told the parts needed to be ordered. 1st issue, why weren't the parts ordered when I scheduled it for service? 2nd issue, the had to be kept for a couple of days, but no loaner provided. 3rd issue, I live over an hour away from the dealership and to use rideshare to/from the facility. 4th issue, vehicle still has the problem I wanted diagnose. In fact, it appears the vehicle runs worse after servicing. I'm not sure if it's related to the work performed but the end result is performance is degraded. More
Kevin was incredibly helpful and knowledgeable about the vehicles in looking at, including comparisons with other brands. He made the experience fun and exciting. vehicles in looking at, including comparisons with other brands. He made the experience fun and exciting. More