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Nalley Hyundai

Lithonia, GA

Overview
Reviews
Vehicles
4.4
597 Reviews
Call Dealership (678) 781-6364
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7909 Mall Pkwy

Lithonia, GA

30038

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Showing 597 reviews

January 30, 2025

Sales person and manager were very friendly and worked with me on finding the best possible option for me. I strongly recommend their services. More

by Beldwin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tie Hill, Amish Cline, Ahkeel Jones, Latonaya Elia, Carlos Holness, Marquis Williams, Marcus Mcdonald
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January 23, 2025

Brent Gordon continually provides exceptional customer service and support. Facility is always clean. Mechanical expertise is excellent. More

by shelltoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent, Joseph and Henry
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January 22, 2025

The service department and the mechanics are the worst. I’ve been to this dealership for 2 different problems and both times they weren’t able to fix it. This past time they said they could find the issue More

by Khilet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph
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Jan 24, 2025 -

Nalley Hyundai responded

I’m truly sorry for your experience with our service department. Waiting two months for a repair, only to have the issue return within minutes, is incredibly frustrating, and I completely understand your disappointment. This is not the level of service we strive to provide. I’d like the opportunity to review what happened and find a way to make this right. Please reach out to me directly so we can discuss the next steps. James Norton Service Manager Nalley Hyundai (470) 448-0070

January 20, 2025

The service we get at the Stonecrest dealership is always the best. They get us in and out very quickly. More

by portist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amish Cline, Ahkeel Jones, Latonaya Elia, Carlos Holness, Marquis Williams, Marcus Mcdonald
Report | Print
January 20, 2025

The service was great they kept me informed about my vehicle and I was very pleased More

by Winfred Watts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Report | Print
January 19, 2025

I was very pleased and satisfied with the work on my car and the professionalism of the service department. Brent did a great job addressing my concerns. More

by Shanita Buckley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
Report | Print
January 17, 2025

Horrible customer service, they like to take advantage of younger people, specially first time car buyers. Pressure you into signing documents without explaining anything or giving you time, often giving the More

by Rodrigo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Marcus Mcdonald
Report | Print
Jan 20, 2025 -

Nalley Hyundai responded

I’m very sorry to hear that you felt pressured during your car-buying experience. This is not how we want our guests—especially first-time buyers—to feel. We strive to provide clear, transparent information and ensure every customer is comfortable with their purchase. Your feedback is important, and I’d love the opportunity to discuss your experience further to address any concerns. Please reach out to me directly so we can make this right. Paul Failor General Manager Nalley Hyundai (770) 999-0443

December 21, 2024

Tie Hill was the best salesman &Nalley Hyundai provided great service and deals. Thank you. More

by Sandy H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tie Hill
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July 30, 2023

Just bought my second palisade from here. Ahkeel, Sean and Anthony are fantastic and always make sure I get a great deal and get the best customer service!!! Love my palisade XRT sports pa More

by paige.p.celis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean McCray, Ahkeel Jones, Anthony Albury
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May 08, 2023

Brent Gordon and Joseph Strong were very good, great customer service. I take my car there all the time and do not have any issues. Keep up the Great Work Gentleman! More

by whitfieldmelissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Gordon and Joseph Strong
Report | Print
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