Nalley Honda of Union City

Great all around. Would recommend to everyone. Got a 2012 Odyssey and wife and kids love it. We were in and out dealer with trade in and new car in less than 3 hours!!! Odyssey and wife and kids love it. We were in and out dealer with trade in and new car in less than 3 hours!!! More

Ms. Williams was the BOMB she work hard for me because i was a first time buyer ever she went beyond her duties to make sure i was secure in my month payments before i made the decison to purchase she cont was a first time buyer ever she went beyond her duties to make sure i was secure in my month payments before i made the decison to purchase she continue to call and inquiry on me thanks Ms. Barbara! More

Each time I come to this establishment, have always been welcomed from the very professional staff that you have hired to do work of various concerns for those who need help with their automobile(s). These welcomed from the very professional staff that you have hired to do work of various concerns for those who need help with their automobile(s). These employees go over and beyond the qualifications on their job description. This company has a very fine staff and I always am confident of the honesty that has been given to me through these many years with your company when assistance is needed. More

I can't begin to say enough great things about the experience I had at Nalley Honda. I was purchasing a car from across state lines and using financing through my credit union and everyone on the sta experience I had at Nalley Honda. I was purchasing a car from across state lines and using financing through my credit union and everyone on the staff went out of their way to ensure that I had a great experience. Carlos and Roman were both extremely professional and courteous. They represented the vehicle honestly and accurately. They went out of their way to make sure my credit union had all the information they needed. When I arrived on the lot to purchase the van, Carlos came out to greet me and show me the car. It had been thoroughly cleaned, filled with gas, and was ready to go. They had all the paperwork completed and it was just a matter of signing. All in all, I would recommend Roman, Carlos, and the rest of the used car staff at Nalley Honda to anyone. They beat the same price on the same van by almost $6,000 when compared to the prices I had seen in Birmingham. They were up front and honest about the vehicle. This is the first time I have bought a car and didn't feel like I was getting ripped off or taken advantage of. Thanks to Carlos and Roman for making this my best car buying experience ever. More

Ms. Barbara Williams was very personable and friendly. She catered to my personal needs and lifestyle. She was very patient, professional and knowledgeable. She took a sincere personal interest in me and She catered to my personal needs and lifestyle. She was very patient, professional and knowledgeable. She took a sincere personal interest in me and my needs. I felt very comfortable and safe. I knew after speaking with Ms. Williams I had definitely made the right choice. Mr. Hayden was also very friendly and so was my service advisor Marty. But Ms. Williams really made my day a whole lot brighter :) I will definitely refer all my friends to Nalley Honda because overall the customer service gets a 5 star rating from me. Be blessed :) More

This was no first visit to this dealership and I ended up buying. Barbara and the other staff were very professional in their handling of the deal. Each of us had a respect for our positions during negotiati buying. Barbara and the other staff were very professional in their handling of the deal. Each of us had a respect for our positions during negotiations. The dealership had good inventory and was very clean. Everyone was very eager to help even though the deal went past closing on a Sunday evening. More

WE ORIGINALLY MET WITH DON PETERS TO PURCHASE A NEW HONDA ACCORD, HOWEVER MY HUSBAND DECIDED AGAINST IT SAYS IT WAS TOO SMALL FOR HIM TO DRIVE TO WORK. THEN WE LOOKED AT A TRUCK AND HE WAS STILL UNDECIDED, S ACCORD, HOWEVER MY HUSBAND DECIDED AGAINST IT SAYS IT WAS TOO SMALL FOR HIM TO DRIVE TO WORK. THEN WE LOOKED AT A TRUCK AND HE WAS STILL UNDECIDED, SO WE DECIDED TO PUT THE PURCHASE OFF AND WAIT. DURING OUR ABSENCE, DON CONTACTED US REULARLY CHECKING TO SEE IF WE HAD MAD A DECISION ABOUT BUYING A VEHICLE AND EACH TIME WE TOLD HIM WE WERE STILL THINKING ABOUT IT. ON FRIDAY EVENING 11/11/11 WE DECIDED TO PURCHASE A CAR FOR OUR SON TO DRIVE TO WORK AND SCHOOL AND DON WAS RIGHT ON TIME AND CALLED US TO CHECK ON OUR DECISION ABOUT PURCHASING A CAR. I TOLD HIM I WAS GLAD HE IS PERSISTANT BECAUSE I WAS LOOKING FOR HIS CARD TO CALL HIM AND COULD NOT FIND IT SO HIS CALL TO US ON FRIDAY EVENING WAS RIGHT ON TIME. HE MENTIONED HE HAD A USED CAR WITH THE EXACT DESIGN AND LOOK WE WERE LOOKING FOR AND I TOLD HIM I AM SO GLAD HE CALLED BECAUSE WE WERE THINKING ON GOING TO ANOTHER DEALER BECAUSE WE COULD NOT FIND HIS INFORMATION, SO PERSISTENCE WORKS! More

This place was so great! I have had very bad experiences with car dealerships and this was not one of them. I was looking to trade in my honda civic and purchase a new crv without having crazy monthly payme with car dealerships and this was not one of them. I was looking to trade in my honda civic and purchase a new crv without having crazy monthly payment,. They were VERY low pressure and I felt like they actually cared about us. They worked with us to get the payments to where they were affordable. Everyone there made the experience exceptional. Cannot say enough nice things. Mr. White was just the salesman we needed. Thank you Nalley Honda! More

The service was exceptional and it was a great car buying experience. Very professional salesman made me feel welcome and comfortable and I will recommend Carlos as well as Nalley to all of my family and fr experience. Very professional salesman made me feel welcome and comfortable and I will recommend Carlos as well as Nalley to all of my family and friends. More

I used Nalley Honda for my 10,000 mile service for my 2011 Honda Civic. Ms. Higby provided with a complete summery of the service that I needed and a time estimate. The car was ready within the estimat 2011 Honda Civic. Ms. Higby provided with a complete summery of the service that I needed and a time estimate. The car was ready within the estimated time and Ms. Higby reviewed in detail what was serviced on the car. Excellent customer service! I purchased this car from Nalley Honda and I am completely satisified with the dealer. More