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Nalley Honda of Union City

Union City, GA

4.3
471 Reviews

4197 Jonesboro Rd

Union City, GA

30291

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Showing 471 reviews

February 05, 2025

Very easy to work with and super reasonable. I recently had a fantastic experience. From the moment I walked in, I was greeted with friendly and attentive service. The staff were very easy to wor More

by Ga Buyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walt Johnson
February 04, 2025

This is everything you want from a dealership: friendly, honest, fair, excellent and accommodating. There is NOWHERE else I’ll be going from now on when I need to buy a vehicle! Hands down, best car buying More

by Davidwaldroup2009
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lisa Cantrell, Chris Wilkins, Andre Dallas, Walt Johnson, Ayman Abdel Rahman
January 20, 2025

Very Disappointed. I took my car to Nalley Honda in Union City for a recall repair on a Wednesday(January 15, 2015). I was told by my service advisor, Sariah Johnson th More

by pgeorge8625
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sariah Johnson
Jan 22, 2025 -

Nalley Honda of Union City responded

I’m truly sorry for the poor communication and delays you experienced during your visit. This is not the standard of service we strive to provide, and I understand how frustrating it must have been to feel ignored and left without clear updates on your vehicle. I appreciate you bringing this to our attention, and I will personally address these concerns with our team to ensure this doesn’t happen again. If there’s anything I can do to make this right, please don’t hesitate to reach out to me directly. Zach McClelland Service Manager Nalley Honda 770-471-3434

January 12, 2025

Walt Johnson is deserved my five stars. He is a great salesman, and he assisted me with purchasing a 2024 Honda Ridgeline BE. The dealer has a great discount and American Honda gives specia More

by TT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walt Johnson
November 24, 2024

I would highly recommend Nalley Honda everyone was very friendly even the staff I didn’t work with. Talking with Mr Tooley before I arrived he knew what I was looking for and had perfect cars set up for my More

by ajames0802
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Price, Maliik Tooley
August 22, 2024

Worst customer experience, hands down. Worked with a salesman drove an hour to their dealership, agreed on a price, made an appointment to purchase the car after they needed to do some ser More

by devericks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Wilkins
Aug 31, 2024 -

Nalley Honda of Union City responded

This is not the standard of service we aim to provide, and I apologize for the way this situation was handled. I’d like the opportunity to discuss this further and see if there’s anything we can do to make it right. Please feel free to reach out to me directly. Chris Wilkins, General Manager Nalley Honda 678-479-3937

April 11, 2024

I purchased a 2024 Honda CRV EXL from Nalley Honda in Union City because of the excellence I experienced in the Sales Dept with Maliik Tooley. I would highly recommend Mr. Tooley for sales. I experie More

by nanettepmanning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Wheeler
March 12, 2024

Well for one they cool in here and Ericck and Norman is the best in the world! They literally helped me a lot when fixing my car and I will forever be grateful! if yall need yall car fixed go to them cause More

by Vanessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ericck, Norman
January 24, 2024

Justin Johnson is extremely rude, I was standing waiting to be seen and he told me in so many words to move because he was dealing with another customer and he wanted to give her his undivided attention. I’ More

by Lashae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Justin Johnson
Feb 09, 2024 -

Nalley Honda of Union City responded

We aim to provide dedicated and thorough attention to each guest, ensuring all queries and concerns are addressed adequately. However, it appears that in this instance, the approach taken may have inadvertently caused you to feel neglected and unattended. I would like to extend an invitation for you to contact me directly to discuss this matter further. When you have an opportunity, please reach out to me at 678-479-3937 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and I hope to hear from you soon. Chris Wilkins, General Manager Nalley Honda

January 22, 2024

I worked with Tonia Marigny. She was very personable and communicated the options clearly and answered all my questions. I was considering making my purchase with another competi More

by Lawrence
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tonia Marigny
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