Nalley Honda Brunswick
Brunswick, GA
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Awesome Service! I've never received better service from any auto repair place. Our service rep Amanda was awesome she was super friendly and very accommodating. My hu I've never received better service from any auto repair place. Our service rep Amanda was awesome she was super friendly and very accommodating. My husband and I with our dog were on our way back home to NC from Miami. When on I-95 at Brunswick we had our car start jerking back and smoke was coming out of the exhaust and the engine light came on. We needed to find a Honda dealer to check it out. Nalley Honda was closest. We called Amanda at the service department she worked us into their schedule right away. They ran all diagnostics and made sure what the problem was. They did not have the part and they had to go to savanna to get it in the morning. Amanda directed us to a good hotel to stay at and got us a loaner car. The car was repaired the next morning and we were on our way. They even took care of a recall that our car had. I only wish we lived closer so we could use them again. Again we want to thank Amanda and Brunswick Nalley Honda service! More
Wonderful helpful Natalie We are traveling and in transit to orlando when our Car engine light and vsa light came on. We called our dealership and they said get to dealership i We are traveling and in transit to orlando when our Car engine light and vsa light came on. We called our dealership and they said get to dealership immediately. Called and got Michael the manger so great. Our rep. Is Natalie and she is by far the sweetest best person to deal with and the team has worked on our Car ASAP!! Can never thank them enough for their kindness to travelers in need. If you haven’t ever bought a Honda Buy one here and be assured ask for Natalie the kindest person who actually knows exactly how to help. Many thanks to Natalie, Michael the manager and the people that have worked on our Car to get us home. Run to Nailey and Buy your car with such great service Dept!!! Paula More
Fantastic Very pleased with the service provided by Shawn at Nalley Honda. He was very knowledgeable and patient. We will definitely not hesitate to trust our Very pleased with the service provided by Shawn at Nalley Honda. He was very knowledgeable and patient. We will definitely not hesitate to trust our Honda with them. More
Great service I went in for routine service with no appt they accommodated me best they could and got my car done quickly with a multi point Insp . I went in for routine service with no appt they accommodated me best they could and got my car done quickly with a multi point Insp . More
Had to make emergency repairs to my son's Odyssey van. The serpentine belt and power steering pully came off Sunday afternoon while driving up the interstate. This left my daughter-in-law and granddaughte The serpentine belt and power steering pully came off Sunday afternoon while driving up the interstate. This left my daughter-in-law and granddaughter in Brunswick to deal with the Odyssey problems. An assessment was made, the parts were located and repairs were being made when it was discovered that the harmonic balancer was failing. The service manager, Mr. Michael Gardner stepped in and help locate a new balancer and sent a driver to retrieve it. The service department made the repairs professionally and expeditiously allowing my daughter-in-law to arrive safely at her destination. More
I will never purchase or let them do service again I took my van in for oil change $1200.00 dollars later my van was picked up it pulled so bad to the right I took it back same thing but worst.they the I took my van in for oil change $1200.00 dollars later my van was picked up it pulled so bad to the right I took it back same thing but worst.they then said I needed tires and more work.my van was perfect till they got a hold of it! I took my van to Jack's tire and brake.they said my key to tire locks was missing and 3 lugs was off my tire.and my tires were fine.they fixed my van for 53.00 and it's perfect again.believe me there donuts are not free!! More
You're not in Kansas anymore If I hear one more time about how many cars he sold in Kansas... His first offer was $500 above stickerprice and exclaimed that he was doing me a gre If I hear one more time about how many cars he sold in Kansas... His first offer was $500 above stickerprice and exclaimed that he was doing me a great favor because he just saved me $5000!! He finally came down to sticker price as a final offer. When I called him out on the fake $5000 favor, he became angry, so I left. I've previously owned 2 Hondas from Nalley but I will never purchase another vehicle from them after this experience. More
Worst ever encountered- service dept I would pay twice the price for a service advisor who actually knew about my vehicle and what was done or at least vehicles in general. 30,000 mile se I would pay twice the price for a service advisor who actually knew about my vehicle and what was done or at least vehicles in general. 30,000 mile service for a Honda CRV and chafing an AC relay switch was over $600. The service advisor did give a discount. They immediately tried to sell me a $129 A/C service and acted offended when i could not tell them what was wrong with the A/C and that I did not need the $129 service. I only wanted the A/C to blow cold air. The lady who was my service advisor was Condescending, seemed to be inconvienced by my appointment and the lady working next to her was complaining about a customer phone call she received in front of me ( also a customer). They provided me a laundry list of " faults" that I know we're not valid as the last Honda dealership who serviced my CRV said there all was in good working order (minus my current problem). I was told that there was an oil leak on the valve cover gasket and needed me to tell her what it was as she couldn't remember what it was called. She told me that to find the oil leak, they would need to steam wash the motor - she had no clue of the cleanliness of the car as it just cleared customs at the local port where it arrived from Europe. I asked to speak to the mechanic or any mechanic and was told they be was busy working on piston rings and did not have time to talk or answer my questions. Absolute worst service department. I would not used them if I had to and am quite sorry to have used them. This the first Honda dealer I have encountered like this. The service manager smugly listened and offered no appreciation for my experience. More
Very helpful Sales staff The Sales staff was amazing. Tim Ames(Salesman) and Duncan Malloy (Sales Manager) were amazing. I have a very hectic work schedule and 2 amazingly r The Sales staff was amazing. Tim Ames(Salesman) and Duncan Malloy (Sales Manager) were amazing. I have a very hectic work schedule and 2 amazingly rambunctious toddlers that they easily accommodated. They had all the paperwork ready to go by the time I arrived and was driving away in our new Pilot in less than an hour. They met all of my concerns and demands in record time with admirable results. I can say easily that this was the most painless new car purchase that I have ever experienced. I am definitely recommending this dealership over any of the other local Honda dealerships in Savannah. Thanks again to the Nalley Honda sales and finance team. More
SERVICE TEAM UNRELIABLE BROUGHT GMC VEHICLE IN THURSDAY TOLD THE REPAIRS TO BE MADE AND PICKUP MONDAY AT 5:00PM. THE REPAIR WAS WARRANTY WORK ON THE TRANSMISSION.I RECEIVED A BROUGHT GMC VEHICLE IN THURSDAY TOLD THE REPAIRS TO BE MADE AND PICKUP MONDAY AT 5:00PM. THE REPAIR WAS WARRANTY WORK ON THE TRANSMISSION.I RECEIVED A PHONE CALL MONDAY 8:30AM THE WORK HAD NOT EVEN BEEN STARTED.THEY WANTED TILL THIS THURSDAY TO DO REPAIR.REALLY, THE INCOMPETENCY OF THIS IS JUST AMAZING AS I TOLD TECH MY HUSBAND WORKED OUT OF TOWN AND I NEEDED THEM TO STICK TO A SCHEDULE.NOT THE FIRST TIME THEY HAVE DONE THIS MANY TIMES. More