Nalley Chevrolet
Union City, GA
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This is the worst dealership by far I will never return nor will I recommend this dealership to anyone. Took my car in to find out what was wrong. Drop my car off on a Friday at 12:00 p.m. Later Friday eve nor will I recommend this dealership to anyone. Took my car in to find out what was wrong. Drop my car off on a Friday at 12:00 p.m. Later Friday evening I received a call stating that my PCM in my impala was bad. Told the service rep Micheal Henderson to go ahead and make the repairs. Ask when would my vehicle be ready at first I was told Saturday then he stated that they were short staffed on the weekend so it would Monday. On Monday at 4:40 I still had not received a call about my vehicle so I called them. After speaking to Micheal Henderson the service advisor he stated that the part they ordered was not good so they had to order another part and it would be in the next day. On this day I went to pick up a rental. The next day at 8:40 a.m. The service advisor contacted me and stated that the was able to get my car started but they can not guarantee that it will continue to start because it needed a Ignition switch now that would be an additional $610.00 added on to the 819.00 that I am paying for the PCM. they should have told me everything that was wrong with my vehicle from the beginning. I asked to speak to the service manager Mike Fryer. micheal Henderson went and got the foreman Greg who was not helpful. I asked for the owner they stated he was not there. I called the dealership and the receptionist advised me that the owner was there but he was in a meeting. They are liars. Finally Mike the service manager came and I spoke with him. I still asked for the owner but I also let them know that I knew he was there cause I did not have time for the lies. Never got a chance to speak to the owner because they never let he know that I wanted to speak to him. Now I am waiting on a call back from him. Will see what happens. More
Great job Ivory. Cedric was very knowledgable about his brand, very nice and understanding. I will definitely recommend Cedric and Ivory to my family and friends. brand, very nice and understanding. I will definitely recommend Cedric and Ivory to my family and friends. More
I would like to thank Tiffany Wells for her outstanding job on Saturday, June 08, 2013. She was very helpful and very patient with us in looking for a new car. She made us feel very welcome. We were very job on Saturday, June 08, 2013. She was very helpful and very patient with us in looking for a new car. She made us feel very welcome. We were very pleased with Ivory Chevrolet with our overall experience. More
The customer service was awesome! We were greeted at the door once we step out of our car. Everybody was nice and they made us felt welcome. door once we step out of our car. Everybody was nice and they made us felt welcome. More
The customer service I received was excellent. The salesman and Derwin - the finance gentleman made buying this car very painless because I did not feel any pressure. salesman and Derwin - the finance gentleman made buying this car very painless because I did not feel any pressure. More
I had an awesome experience at Ivory Chevrolet the service was excellent Tayon and Derwin took care of me. Told me they could help me and got it done with no problem.I just went to look but came out service was excellent Tayon and Derwin took care of me. Told me they could help me and got it done with no problem.I just went to look but came out with a new car! Thank you so much Ivory you have an excellent team of people. Zoneet Battle More
I thought our service was very good we were treated with a lot of respect and everyone was very friendly I will send you guys as much business as I can. I will be back to buy another car in the near future. a lot of respect and everyone was very friendly I will send you guys as much business as I can. I will be back to buy another car in the near future. Thanks More
I had the best at experience purchasing my new vehicle special thanks to Mr. Bronze and Mr. Jackson. The quality of my car is impeccable its a nice rider and it fits me plus its a gas saver I love my new special thanks to Mr. Bronze and Mr. Jackson. The quality of my car is impeccable its a nice rider and it fits me plus its a gas saver I love my new Yaris. More
i would say that the experience was wonderful and great he had a wonderful and positive attitude through out about the application process as well as the loan process it was really quicker then i expected he had a wonderful and positive attitude through out about the application process as well as the loan process it was really quicker then i expected to be and in the end it turn out to be a get deal... More