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Nalley Chevrolet
Union City, GA
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Dishonest Dealer Buyer Beware I found a truck for my parents to purchase at Ivory Chevy. I requested a buyer order be emailed over so I would have the price prior to starting the f I found a truck for my parents to purchase at Ivory Chevy. I requested a buyer order be emailed over so I would have the price prior to starting the financing process. The buyer order included the drive out price of $13,499 and we were set to start the financing. Once the financing was approved Derwin Ware the sales manager told me to my face that he would not honor the sales price on the buyer order and increased the price of the truck by $1000. My sales person Bronze Law said nothing to help. I have a timed stamped email from the dealership on the dealer's buyer sheet and Derwin said that he would not honor that price. It should not have been sent to me. The entire sales process was dishonest and the "PUBLIC SHOULD BE AWARE" This is a dishonest dealer that will not do what they say on paper. This transaction was for my parents coming over 500 miles to purchase from them. They didn't care and said take it or leave it. I am filing a formal complaint with General Motors on the business practices as well as the Georgia Dealers Associations. The Georgia Consumer Affairs will receive a formal complaint because the practices of this dealer will harm the general public. More
I looked at the auto on the internet but no price was given which prompted a call.Scott King gave me the price and I went to the dealership to see the vehicle Scott was friendly and very informative wit given which prompted a call.Scott King gave me the price and I went to the dealership to see the vehicle Scott was friendly and very informative without any pressure. I made an offer on the vehicle which was rejected and I left . A week or so later I saw the vehicle was still on the lot so my wife and I went back . I asked for Scott and he was sick so Nick Mormon worked with my wife and I ,we made another offer which was accepted and we purchased the auto. There was only one set of keys we asked for a second set of keys Nick said he would order me a key . I was impressed that at Ivory Chevrolet they back there sales people after the sale. More
We have been searching near and far for a newly used, low mile, Tacoma for about 6 months. We finally found one at Ivory. We were also coming from Florida, about a four and a half hour drive. The trip was fa mile, Tacoma for about 6 months. We finally found one at Ivory. We were also coming from Florida, about a four and a half hour drive. The trip was far from a waste! Lacoy assured us the trip would be worth it! All of the staff including Mark, Joe and Mikael were amazing! It was very refreshing to deal with honest people who were not concerned with the dollar but instead concerned with what the customer needed and wanted. A special thank you to the owner who went above and beyond to meet our families needs with no complaints. Though it is distance for us we will back to purchase in the future! We will highly recommend them to anyone who is willing to make the drive for excellent customer service, honest, hard working people. More
Scott King is cordial, polite, caring and most of all patient. Scott explained to me aspect of what to expect. He kept me informed on the process. I have visited other dealership and had different salesm patient. Scott explained to me aspect of what to expect. He kept me informed on the process. I have visited other dealership and had different salesman, but not one of them pair up to Mr. King. I am spreading this information to other co-workers who are anticipating purchasing a new or used vehicle. Scott King is an asset to Ivory Chevrolet. More
I've had a really awesome experience working with Bronze Law. I would recommend this dealership to anyone in the future and plan on getting my next vehicle from this location. Great job Mr. Law keep Bronze Law. I would recommend this dealership to anyone in the future and plan on getting my next vehicle from this location. Great job Mr. Law keep up the good work. More
My experience was first class. The salesperson Mr. Bronze Law was wonderful. He was very helpful and worked to get me the best deal possiable. He come to me with a plan in place on some types of cars that fi Law was wonderful. He was very helpful and worked to get me the best deal possiable. He come to me with a plan in place on some types of cars that fit my budget and he listed to all the things i need in a car and what type of car fits my needs.. Customer service was wonderful I have an affordable down payment and got the car I wanted. The finance team in particular Mr. Starks was a blessing. They got me in interest rate 2% lowwer than my other option, better financing instution and my payments were cheaper with all things you need. Great team at Ivory Chevy. In my opinion they out did themselves at that dealership. I am an Proud Ivory Chevy Customer!!! More
Well first of all I had been to other dealers. Having a low credit score but with some good creditI I was turned down. Wanting to trade my 2011 Avalanch and reduce my payments Marcus Morris and low credit score but with some good creditI I was turned down. Wanting to trade my 2011 Avalanch and reduce my payments Marcus Morris and Lacoya Wright worked with me in securing a new 2014 model reducing my payments and secured financing with the same bank that had financed my 2011 truck.. With out their help and understanding I would have been turned down again.. I reccomend Ivory Chevrolet and the sales force to help anyone that needs it.. More
Scott King was my salesman. He never doubted that a deal could be made in regards to my car buying situation. He took me through the process effortlessly. He explained in detail numerous of times about the could be made in regards to my car buying situation. He took me through the process effortlessly. He explained in detail numerous of times about the features on my new vehicle and he gently guided me through the car buying process. I would definately recommend Mr. King to be any person who is seriously seeking to buy a new or used vehicle. Thanks Scott for you time and effort, making this deal a success!!! Ms. Hinton :-) More
Mr.Law was the best, he was very honest and very friendly. He is a hard worker, I went to see him today drove in with a 2000 Toyota 4Runner and drove off with a brand new 2014 Malibu. Screaming from friendly. He is a hard worker, I went to see him today drove in with a 2000 Toyota 4Runner and drove off with a brand new 2014 Malibu. Screaming from the top of my lungs thank you Mr.Law thank you. More