Back

Nalley Chevrolet

Union City, GA

not yet
rated
312 Reviews

4200 Jonesboro Rd

Union City, GA

30291

Directions

By Type

Showing 312 reviews

February 01, 2017

Tim Allen....Great salesman Tim Allen was very helpful and friendly and very patient...And got me exactly what I wanted!!!!Thanks Sweetheart...Chevy Impala 2016 Ltz.Love it!! More

by Lawanda Conner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Allen
Feb 01, 2017 -

Nalley Chevrolet responded

Thank you so much for this lovely review, Lawanda! We feel so grateful that you chose to come to our dealership. It's wonderful to hear that Tim was very friendly and helpful during your visit and that you love your new 2016 Chevrolet Impala! If you have any questions, please don't hesitate to reach out to us again. Sincerely, Mikal Williams, General Sales Manager, mwilliams@ivorychevy.com, (770) 969-1001

More
December 30, 2016

Awesome Shelby Davis was awesome. She went beyond to make sure I got the best deal. She kept me updated with every detail of the process of the deal. More

by Danielle12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby davis
Jan 02, 2017 -

Nalley Chevrolet responded

Thanks for this marvelous review and congratulations on your new car! We are so pleased that Shelby was able to provide you with such exceptional service. Enjoy your new vehicle! Sincerely, Mikal Williams, General Sales Manager, mwilliams@ivorychevy.com, (770) 969-1001

November 29, 2016

Yo Yo Car Deal/Auto Fraud Sale I called Shawn Lewis Aug 2016. I told him my situation on my past vehicle. I explained to him, that i had heart surgery and was out of work on medical More

by Mark Crooms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shawn Lewis and Mr. Lewis, Marcus Morris
November 14, 2016

Bad customer review I recently visited your dealership to purchase a car. After driving the car i wanted. The salesman had the car priced $1000.00 higher than sticker pri More

by shawneey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Skinner
Nov 16, 2016 -

Nalley Chevrolet responded

We appreciate your feedback, and are very sorry to hear you were not satisfied with your recent car-shopping experience. Your comments to not align with our high standards of doing business, and we would welcome an opportunity to learn more about your interactions, so we can work to make it up to you and ensure this never happens again. Please contact our sales manager, Mikal Williams, at (678) 829-0248. We look forward to speaking with you, and proving our commitment to providing excellent customer service to you personally.

More
October 27, 2016

Great Service! So far I have had great experience with Ivory. I'm new to the State and wanted a check up and had to get my car services for a recall, was in and out More

by AC
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot name!
Oct 31, 2016 -

Nalley Chevrolet responded

You are very welcome, and thank you so much for your kind review! We are glad to hear our ability to provide fast, friendly service has made your transition to the area at least a little less stressful, and we look forward to seeing you again for all your future automotive needs!

October 23, 2016

Fantastic!! I had a very good experience. Tim Allen my Sales Rep. was very patient with me, and informative. He found me just the car, with all the bells and whi More

by Ms.Cleveland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Allen
Oct 31, 2016 -

Nalley Chevrolet responded

Thank you for your kind review, and congratulations on the purchase of your new Impala! We are glad to hear you enjoyed your buying experience with Tim, and we look forward to seeing you again for all your Impala's routine maintenance!

October 14, 2016

Couldn't fix my car completely. I took my car to the service center told them what was wrong. All my lights were on engine light, abs or TBS light plus seat belt light was on. Plus m More

by CopyTamara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eddie
Oct 17, 2016 -

Nalley Chevrolet responded

We are very sorry to hear you were not satisfied with your recent service experience. Your comments are very troubling to us, and we would welcome an opportunity to speak with you, so we can learn more about your experience and work to completely resolve the issues with your vehicle. Please contact our Service Manager, Mike Gee, at (248) 606-1319, so may do just that. We look forward to speaking with you, and proving our commitment to providing complete customer satisfaction to you personally.

More
October 06, 2016

A complete joke. Do not even look at there building! I chose 1 star because 0 star is not an option.This is the worst experience I have ever had with any dealership. After refusing warranty work I made t More

by Michaelbase12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Gee
Oct 10, 2016 -

Nalley Chevrolet responded

Mike, we are very sorry to hear you have not been satisfied with your service experiences with us. The actions you outlined are deeply concerning to us, and would welcome an opportunity to speak with you, so we can remedy this issue for you and all our customers moving forward. Please contact our Service Manager, Mike Gee, at (248) 606-1319. We look forward to speaking with you, and working to improve the service we provide.

More
September 20, 2016

Mad Coustomer Do not take your car to the Service Department, I agreed with my wife to take our car to the dealership for repairs. they said we needed a transmissio More

by DpJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
the whole service department
Sep 21, 2016 -

Nalley Chevrolet responded

We are very sorry to hear you have not been satisfied with your service experiences with us. We understand your frustration, and we want to make it up to you. Please contact our Service Manager, Mike Gee, at (248) 606-1319. We look forward to speaking with you, and proving our commitment to providing excellent customer service to you personally.

More
September 17, 2016

Bad experience I purchased a car back in may and was referred. By a friend who bought two cars. Anyway to make a lo g story short i dealt. with shawn lewis who is th More

by Reginald Woods
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shawn. Lewis
Sep 21, 2016 -

Nalley Chevrolet responded

Reginald, we are very sorry to hear you have not been satisfied with the ownership experience of your vehicle. We want to learn more about experiences, so we can work to make them right by you and learn from them moving forward. Please contact our sales manager, Mikal Williams, at (678) 829-0248, so we may do just that. We look forward to speaking with you, and proving our commitment to providing complete customer satisfaction to you personally.

More
...
17
...