Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Nalley BMW

Decatur, GA

Overview
Reviews
Vehicles
4.3
319 Reviews
Call Dealership (404) 299-4746

1606 Church St

Decatur, GA

30033

Directions

By Type

Showing 319 reviews

January 02, 2025

Dealership is not reliable or trustworthy. They will make deals and go back on them. More

by Kelli Duke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrew
Report | Print
Jan 03, 2025 -

Nalley BMW responded

Thank you for sharing your experience Kelli. I apologize for the frustration and disappointment you experienced. I understand how upsetting this situation can be, especially given the long drive and your daughter's anticipation. During the negotiation process, our Used Car Manager offered the option to place a deposit to secure the vehicle due to high interest from other buyers, but I understand you opted not to do so. Unfortunately, the vehicle sold before your arrival, and I regret the inconvenience caused. Please feel free to reach out so we can discuss how to better assist you moving forward. Rob Breedlove General Manager Nalley BMW 404.299.4727

October 30, 2024

It was a pleasure working with Marcus the salesman on the purchase of my new BMW. More

by ngentry1000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Mullins
Report | Print
October 25, 2024

Great sales experience. Marcus is an excellent sales professional and the sales and finance management team was very proficient. More

by Bettygyo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deon Moon, Marcus Mullins, Chuck Hodges, Camilo Estrada
Report | Print
September 20, 2024

Marcus, Michael, and Dean provided an excellent customer experience. The Sales Team was truly knowledgeable and informative. More

by CAnderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Adeyeye, Dean Moon, Marcus Mullins
Report | Print
July 31, 2024

Nalley BMW is a Well run company that is focused on a great customer experience More

by RSMOSS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Yarbough
Report | Print
July 04, 2024

I had a great experience from beginning to end. Marcus was very professional and knowledgeable during the entire process. He kept me informed via text and/or email during the buying process. I high More

by Stacy H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Mullins
Report | Print
April 30, 2024

The greatest car buying experience and with a team of courteous salesperson who help the process easygoing. More

by Nerissapana17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Winston Etheridge, Clifton Austin
Report | Print
April 21, 2024

Marcus, our Sales rep, and the sales manager we’re great to deal with and did what they said they were gonna do. I would buy from them again! More

by JFF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Mullins, Chuck Hodges
Report | Print
April 01, 2024

Wow. I am so pleased with my experience! I have never been to a dealership before where the salesmen /client advisors actually don’t bullsh*t you, steal y More

by Wayne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thurman Blake, Clifton Austin
Report | Print
Apr 04, 2024 -

Nalley BMW responded

Thank you for taking the time to share your positive feedback. Our team works hard to make sure each customer is satisfied, and it's wonderful to hear that we were able to meet your needs. We hope that you will continue to choose our dealership for all of your automotive needs.

March 29, 2024

Awesome new car purchase experience with Clifton and the team! It was a simple and straightforward process, which is much appreciated! More

by Bdllyd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Winston Etheridge, Clifton Austin
Report | Print
Apr 04, 2024 -

Nalley BMW responded

We are so grateful for your positive feedback. Our team works hard to make sure each customer is satisfied, and it's great to hear that we were able to exceed your expectations. We look forward to the opportunity to serve you again soon.

1
2
...
32