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Nalley BMW

Decatur, GA

4.5
328 Reviews

1606 Church St

Decatur, GA

30033

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Showing 328 reviews

May 12, 2025

The senior advisor Marcus Mullins, is an provided outstanding customer service he assists me with selecting the car that I really wanted and worked with me throughout the process to completion More

by victor.jackson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Mullins, Winston Etheridge
May 10, 2025

Mike Adeyeye was great to work with. Staff was pleasant! I will definitely come back to this dealership again. More

by lawcdav1
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Adeyeye
May 10, 2025

This is my first time at Nalley BMW and surely won’t be the last. Sr. Client Advisor, Chris Yarbough went far and beyond in making me feel right at home even with a long drive to get there. He made me feel More

by timcheu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Yarbough
April 22, 2025

BMW Church Street with Natara Bland provided a very professional, friendly and informative experience. Thanks for having her on the team. T Brown, More

by TBrown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natara Bland
April 11, 2025

Dorthy who is the concierge at Nalley BMW of Decatur is OUTSTANDING! Dorthy goes out of her way to ensure everyone is taken care of. She always has a smile on her face, and she is always smiling!! More

by Nikkisykes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saeid
April 09, 2025

Great experience buying my first car at Nalley BMW. Chris made the experience enjoyable and it went smoothly. I could not recommend Chris enough. More

by Mia S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Yarbough
April 02, 2025

This was our first visit here, they make you feel welcomed, are efficient, knowledgeable, have a great selection, as well as location. Would recommend for your bmw. More

by nishapatel3
Recommend Dealer
Yes
Employees Worked With
Michael A.
March 26, 2025

Chris and Lonnie were excellent with taking care of me and my trade in. I will be a repeat customer. More

by lazerick1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lonnie Andry, Christopher Yarbough
March 04, 2025

Great service and Dorothy was a world class hostess and a GOD SEND, the BEST! More

by Vee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Noj
January 02, 2025

Dealership is not reliable or trustworthy. They will make deals and go back on them. More

by Kelli Duke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrew
Jan 03, 2025 -

Nalley BMW responded

Thank you for sharing your experience Kelli. I apologize for the frustration and disappointment you experienced. I understand how upsetting this situation can be, especially given the long drive and your daughter's anticipation. During the negotiation process, our Used Car Manager offered the option to place a deposit to secure the vehicle due to high interest from other buyers, but I understand you opted not to do so. Unfortunately, the vehicle sold before your arrival, and I regret the inconvenience caused. Please feel free to reach out so we can discuss how to better assist you moving forward. Rob Breedlove General Manager Nalley BMW 404.299.4727

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