
Nalley Acura
Marietta, GA
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Very happy with my Certified Pre-Owned purchasing experience Very pleased with the entire purchasing experience of my CPO Acura MDX from Nalley Acura. No pushy sales tactics or gimmicks and in fact, it was a muc Very pleased with the entire purchasing experience of my CPO Acura MDX from Nalley Acura. No pushy sales tactics or gimmicks and in fact, it was a much more relaxed environment than the prior 2 cars I had purchased. I visited the dealership twice, once for an initial test drive, then once again to drive it again and make the purchase. The second time was very efficient and we were out the door happy with the experience and our new car. I would highly recommend Nalley Acura's used car sales team, in particular, our salesperson Ryan Wilensky and Khaled Vaughn, who took us through the financing. More
Great Service I love my new car! Mayo was great. She showed a great deal of patience with me. I appreciated her willingness to make sure that my deal went with thro I love my new car! Mayo was great. She showed a great deal of patience with me. I appreciated her willingness to make sure that my deal went with through. More
2015 Toyota Avalon Ms. Chandra Mayo presented me with an easy, quick and efficient car buying experience. She went above and beyond the call of duty. I found my car on Ms. Chandra Mayo presented me with an easy, quick and efficient car buying experience. She went above and beyond the call of duty. I found my car on the Nalley Acura website on a Sunday when the dealership was closed. After submitting my contact information, I was called within the hour by Ms. Mayo on her day off. There was no waiting after traveling from another state to make my purchase. Ms. Mayo ensured the car and paperwork was ready. Ms. Mayo was professional and able to answer all of my questions and promised nothing but "excellent service". She deserves an A+. Even after the purchase was complete, Ms. Mayo was available to answer other questions that came up and took the initiative to find missing floor mats. I am thankful for her competency and hard work to make the process painless for me. Happy Customer Melissa More
Pleasant I worked with Chandra Mayo, she was very Professional , friendly, knowledgeable, on her job. She made me feel welcome, I asked a question she would an I worked with Chandra Mayo, she was very Professional , friendly, knowledgeable, on her job. She made me feel welcome, I asked a question she would answer it or she would asked her boss. Yes, I would recommend people looking for a car to her. Keep up the good work! More
Bought a pre-owned Kia Optima Excellent and easy price negotiation - they really work with you - excellent customer service all the way around. Added great plus-ups even after I si Excellent and easy price negotiation - they really work with you - excellent customer service all the way around. Added great plus-ups even after I signed: full tank of gas, free detailing, even ordered new floor mats for me at no additional cost. Very warm, easy, low-key atmosphere - very much unlike the high pressure, pushy sales environment you usually encounter at dealerships. I would definitely purchase my next car from these guys. More
Al McGowen is awesome !!!! Al has been such a blessing to me. I recently purchased a pre-owned 2008 Acura RDX from another dealership and when I brought it to Nalley, Al quickly Al has been such a blessing to me. I recently purchased a pre-owned 2008 Acura RDX from another dealership and when I brought it to Nalley, Al quickly assisted me with diagnostics and found that my power steering was not working properly. He then recommended that I go back to the seller for warranty on the part; I returned to Al for the repairs under the seller warranty. He provided me with a loaner vehicle and made sure the repairs were made ASAP. Leaving my vehicle with Al and the Nalley team gave me peace of mind/trust that all would be fixed properly. Thank you again Al McGowen ! More
2005 Acura TL I recently purchased a late model Acura TL (2005) from Nalley Acura, the care had over 111,000 miles. I was extremely reluctant to look at the vehicl I recently purchased a late model Acura TL (2005) from Nalley Acura, the care had over 111,000 miles. I was extremely reluctant to look at the vehicle, and it was the last of 4 vehicles I inspected at that day. It should have been the first. The service record (car fax) was outstanding and almost all the work was done at Nally Acura. Chandra Mayo, my sales representative, had the vehicle ready for me on my arrival. She took me through the car and we went on a test drive. She was quick and efficient, the vehicle sold itself. The vehicle handled like new, interior was immaculate. Chandra also stayed after the dealer was scheduled to close, on a Saturday, with her finance representative Bradley Bentley. The team really got me in and out painlessly-it was a great experience. Only time will tell if I purchase another TL, however if I do Nalley Acura is at the top of my dealership list. Thank you. v/r Alan More
Purchasing an out-of-state vehicle I recently purchased a used Acura RSX from Nalley Acura In Marietta, Georgia. Living out-of-state, I was reluctant at first, not being able to see the I recently purchased a used Acura RSX from Nalley Acura In Marietta, Georgia. Living out-of-state, I was reluctant at first, not being able to see the car let alone drive it, Chris Pugh was my salesperson. Very friendly and knowledgeable, he answered all my questions, provided service records and even picked me up at the airport in Atlanta when I arrived. The entire purchase procedure was enjoyable. Highly recommended! More
Service above and beyond Ms. Mayo greeted us upon arrival at the dealership. When the car advertised was not available, she promptly asked what we were looking for and showed Ms. Mayo greeted us upon arrival at the dealership. When the car advertised was not available, she promptly asked what we were looking for and showed us cars available on the lot. She further searched her inventory and found a car at Nalley in Roswell. She personally drove us to the dealership and had us drive the car back to Marietta. It was about 3PM on a Friday in rush hour traffic. That was a great way to test drive a car! After settling on a price, Ms. Mayo helped us through the financial process. The car also needed some minor repairs. Ms. Mayo arranged for a courtesy car and kept me up to date on when the repairs were completed. Ms. Mayo was always polite, courteous, professional and went the extra mile. I felt as if she placed my interest and wishes first. She went above and beyond in my opinion. More
Understanging, kind, & very helpful. Chandra Mayo was patient with me and my mother and answered all our questions. She was also polite, kind, and understood our situation along with ou Chandra Mayo was patient with me and my mother and answered all our questions. She was also polite, kind, and understood our situation along with our budget. Chandra was indeed very professional and my mother and I are glad to have her as our dealer. She was with us the most while the deal was made. Bradley Bentley who helped us sign a lot of papers was also polite, kind, and patient. He answered our questions as well. More