Nalley Acura
Marietta, GA
Filter Reviews by Keyword
By Type
Showing 480 reviews
Pleasant I worked with Chandra Mayo, she was very Professional , friendly, knowledgeable, on her job. She made me feel welcome, I asked a question she would an I worked with Chandra Mayo, she was very Professional , friendly, knowledgeable, on her job. She made me feel welcome, I asked a question she would answer it or she would asked her boss. Yes, I would recommend people looking for a car to her. Keep up the good work! More
Bought a pre-owned Kia Optima Excellent and easy price negotiation - they really work with you - excellent customer service all the way around. Added great plus-ups even after I si Excellent and easy price negotiation - they really work with you - excellent customer service all the way around. Added great plus-ups even after I signed: full tank of gas, free detailing, even ordered new floor mats for me at no additional cost. Very warm, easy, low-key atmosphere - very much unlike the high pressure, pushy sales environment you usually encounter at dealerships. I would definitely purchase my next car from these guys. More
Al McGowen is awesome !!!! Al has been such a blessing to me. I recently purchased a pre-owned 2008 Acura RDX from another dealership and when I brought it to Nalley, Al quickly Al has been such a blessing to me. I recently purchased a pre-owned 2008 Acura RDX from another dealership and when I brought it to Nalley, Al quickly assisted me with diagnostics and found that my power steering was not working properly. He then recommended that I go back to the seller for warranty on the part; I returned to Al for the repairs under the seller warranty. He provided me with a loaner vehicle and made sure the repairs were made ASAP. Leaving my vehicle with Al and the Nalley team gave me peace of mind/trust that all would be fixed properly. Thank you again Al McGowen ! More
2005 Acura TL I recently purchased a late model Acura TL (2005) from Nalley Acura, the care had over 111,000 miles. I was extremely reluctant to look at the vehicl I recently purchased a late model Acura TL (2005) from Nalley Acura, the care had over 111,000 miles. I was extremely reluctant to look at the vehicle, and it was the last of 4 vehicles I inspected at that day. It should have been the first. The service record (car fax) was outstanding and almost all the work was done at Nally Acura. Chandra Mayo, my sales representative, had the vehicle ready for me on my arrival. She took me through the car and we went on a test drive. She was quick and efficient, the vehicle sold itself. The vehicle handled like new, interior was immaculate. Chandra also stayed after the dealer was scheduled to close, on a Saturday, with her finance representative Bradley Bentley. The team really got me in and out painlessly-it was a great experience. Only time will tell if I purchase another TL, however if I do Nalley Acura is at the top of my dealership list. Thank you. v/r Alan More
Purchasing an out-of-state vehicle I recently purchased a used Acura RSX from Nalley Acura In Marietta, Georgia. Living out-of-state, I was reluctant at first, not being able to see the I recently purchased a used Acura RSX from Nalley Acura In Marietta, Georgia. Living out-of-state, I was reluctant at first, not being able to see the car let alone drive it, Chris Pugh was my salesperson. Very friendly and knowledgeable, he answered all my questions, provided service records and even picked me up at the airport in Atlanta when I arrived. The entire purchase procedure was enjoyable. Highly recommended! More
Service above and beyond Ms. Mayo greeted us upon arrival at the dealership. When the car advertised was not available, she promptly asked what we were looking for and showed Ms. Mayo greeted us upon arrival at the dealership. When the car advertised was not available, she promptly asked what we were looking for and showed us cars available on the lot. She further searched her inventory and found a car at Nalley in Roswell. She personally drove us to the dealership and had us drive the car back to Marietta. It was about 3PM on a Friday in rush hour traffic. That was a great way to test drive a car! After settling on a price, Ms. Mayo helped us through the financial process. The car also needed some minor repairs. Ms. Mayo arranged for a courtesy car and kept me up to date on when the repairs were completed. Ms. Mayo was always polite, courteous, professional and went the extra mile. I felt as if she placed my interest and wishes first. She went above and beyond in my opinion. More
Understanging, kind, & very helpful. Chandra Mayo was patient with me and my mother and answered all our questions. She was also polite, kind, and understood our situation along with ou Chandra Mayo was patient with me and my mother and answered all our questions. She was also polite, kind, and understood our situation along with our budget. Chandra was indeed very professional and my mother and I are glad to have her as our dealer. She was with us the most while the deal was made. Bradley Bentley who helped us sign a lot of papers was also polite, kind, and patient. He answered our questions as well. More
Recommendation I was served by a lady Chandra Mayo who was so helpful and up to the point on assisting me in the purchase of a car she recommended to me. I appreciat I was served by a lady Chandra Mayo who was so helpful and up to the point on assisting me in the purchase of a car she recommended to me. I appreciate all the help that was accorded me. More
Easiest auto buying experience yet Ms. Mayo was great! This was by far the easiest car buying experience I've ever had. Everyone went the extra mile, and there were no gimmicks or sud Ms. Mayo was great! This was by far the easiest car buying experience I've ever had. Everyone went the extra mile, and there were no gimmicks or sudden changes, except in my favor. They even stayed pretty late to make sure I and another buyer took delivery same day. No attitude or pretense in the place. And they had 'Top Gear UK' on TV while I waited! Talk about good people with good taste. I highly recommend them to all, even if it turns out you don't want an Acura; They have lots more to chose from. Love my new Lexus! A++++ More
Mayo is the best! Great experience start to finish - ask for Mayo, she will go above and beyond for you if you are in the market for a car! Great experience start to finish - ask for Mayo, she will go above and beyond for you if you are in the market for a car! More