Nalley Acura

Dishonest and rude Leased my first Acura here 2 months ago. I was never informed that the car does not come with a spare tire. Got a flat last night. Tried to call Acura Leased my first Acura here 2 months ago. I was never informed that the car does not come with a spare tire. Got a flat last night. Tried to call Acura Roadside Assistance. I was on hold for 30 mins. So, I called Statefarm to come put my spare on that I assumed was in the trunk. When Statefarm got there, the discovered there is no spare. By this time it was dark, and all tire shops were closed. I had to either wait another couple hours to have my car towed or pay over $350 for a guy to come take my rim to one of his tire trucks and put a new one on. When I called Acura today to ask why they did not make me aware of this, and let them know that I was on the side of the road, the manager was very dismissive. His response was that he would have a talk with the salesman, and that they could sell me a spare kit for $600. More

Great experience! We have been buying Acuras from this location for many years now and we are always pleased with the service. Chris did an amazing job showing us the d We have been buying Acuras from this location for many years now and we are always pleased with the service. Chris did an amazing job showing us the different options for used RDXs and was very knowledgeable during the test drive regarding all aspects of the car. He was very willing to help and answer questions even after we left the dealership! I would recommend buying a car from Nalley Acura and asking for Chris! Thank you Chris, we love the car!! More

Excellent Excellent Service Amy is such a kind hearted person, she addressed every issue I had with no problems. She provided details answers with every question. Amy have a cust Amy is such a kind hearted person, she addressed every issue I had with no problems. She provided details answers with every question. Amy have a customer for life. Thanks AMY!!! More

Ed Wilkey is the best! Ed Wilkey and I became acquainted when carmax failed three times to correct a squeak in the engine of my 2006 mdx. Not being a top tier customer, I a Ed Wilkey and I became acquainted when carmax failed three times to correct a squeak in the engine of my 2006 mdx. Not being a top tier customer, I anticipated getting so so service. On the contrary, Ed treated me with courtesy, professionalism and friendliness. He dealt with the warranty company without complaint. I was set up with an awesome loaner vehicle too. I didn't want to get the call that my old girl was ready, but it came in two short days. That was just my first experience. We have been back several times, either for recalls or repair visits. One gloomy morning on my way to work, every light on my dashboard lit up. I called Ed, he said get off the highway now, your alternator is going bad. I did, and coasted safely into a lit parking lot. I call him my hero now. He literally may have saved my life, as I was on 75, in the middle lanes, at rush hour. Not a good place to lose power. Nowadays, the mdx runs better than when we bought it. Looks better too. I cannot recommend working with Ed Wilkey enough! He is an exemplary service professional. More

Third Nalley Acura This is the third Acura from Nalley at this location. I have been dealing with this location since 1993. Obviously I am pleased with the total exper This is the third Acura from Nalley at this location. I have been dealing with this location since 1993. Obviously I am pleased with the total experience...... sales personnel, service and quality of the product. Chris Pugh and Micheal Weiss provided the information and price which I requested at every phase of the sales experience. This is the second car which I have purchased.. where Chris has been a vital part of why I returned to Nalley in Marietta. My next car will be at Nalley and I will personally ask for Chris or Michael. Thanks guys for the help. George and Carole More

Great Service I was in and out, the experience was positive. I received great customer service from Mayo. I got the car I wanted at a great price. I was in and out, the experience was positive. I received great customer service from Mayo. I got the car I wanted at a great price. More

Al McGowan provides terrific service everytime! I have been bringing my Acura TSX to Al for service since I purchased it there in 2006. Al has been great to work with everytime I come back and I hi I have been bringing my Acura TSX to Al for service since I purchased it there in 2006. Al has been great to work with everytime I come back and I highly recommend you come see Al for all your service needs! Mike W. More

Great Experience I set up an appointment by phone before ever coming to the dealership. I told Chris what we were looking for and he had options ready when we arrived I set up an appointment by phone before ever coming to the dealership. I told Chris what we were looking for and he had options ready when we arrived. He was very helpful, not pushy and very professional. The negotiations were low pressure and we negotiated to a fair price almost immediately. This is the way car sales should be. Other dealerships need to learn from Nalley Acura. We love our new MDX and it was a real pleasure working with Chris and his manager Thad. More

Not so good experience, not easy to deal with My experience was not so good lets see what happen in a future! Cant close the deal, dealer did not accept my offer, which I was not bad at all. Deale My experience was not so good lets see what happen in a future! Cant close the deal, dealer did not accept my offer, which I was not bad at all. Dealer low the price the vehicule again so I guess I'll wait another price reduction to try to get it. More

Exceptional Car Purchase Experience Ryan Wilensky at Nalley Acura is the authentic "Real Deal". He cares about his customers and makes the car buying experience personal and fun. He prov Ryan Wilensky at Nalley Acura is the authentic "Real Deal". He cares about his customers and makes the car buying experience personal and fun. He provided exceptional service and even followed up with tips and assistance during and after the purchase of my 2016 MDX. I highly recommend that you visit Ryan first and not "spin your wheels" at other dealerships. More