NYE Toyota - Service Center

The collision repair shop at this dealership was wonderful! We are from out of town, and the collision department took care of my daughter's car in a timely manner and made sure she had her car bac wonderful! We are from out of town, and the collision department took care of my daughter's car in a timely manner and made sure she had her car back safely, with interim transportation. Can't say enough good things about them! Highly recommend. More

526 dollar bill and still have problem from day one while still there no feedback still there no feedback More

My husband and I bought our rav4 and Jim clearly was the best and friendly too!! He sold us the car I hope everyone goes too him ! Told all my friends and family too go too him! best and friendly too!! He sold us the car I hope everyone goes too him ! Told all my friends and family too go too him! More

Disappointed Update After consulting with the Service Manager a very extensive diagnostic procedure finally determined the cause of the air conditioning system failure on After consulting with the Service Manager a very extensive diagnostic procedure finally determined the cause of the air conditioning system failure on my 2011 Sienna. All corrective work was completed to my satisfaction and I am happy to say that the Nye Toyota Service Dept. stands by its word and service. As a result I will be happy to continue having my vehicles serviced at Nye and will be purchasing new vehicles from them in the future More

Disappointed I took my 2011 Sienna in for repair of the satellite radio and air-conditioning service. I was told that the problem was with the antenna and had to I took my 2011 Sienna in for repair of the satellite radio and air-conditioning service. I was told that the problem was with the antenna and had to pre pay $100 to order the part. (not one in stock). After being charged for the a/c service, on the way home I found that it was inoperative. Returning to Nye they determined that the compressor clutch had failed and quoted over $700.00 to repair. They stated that it was an "underlying issue" !! Not only was the a/c not checked before the vehicle was released but it should have been checked for "underlying issues" before charging me for a serviced a/c that I am now unable to use. Having purchased two other Sienna's, one which I currently own, this is the only time that I have found the experience less than favorable. More

Treated poorly I have bought 2014 tundra 1794 4 years ago 1st 3 years did not have much of any issues And then it slowly started happening needed my sensor's re I have bought 2014 tundra 1794 4 years ago 1st 3 years did not have much of any issues And then it slowly started happening needed my sensor's replaced NYE were just replacing sensor's that there was nothing wrong with . So I would have to go there 3 times for it to do the job right, I got an oil change done they just left the cap off the motor Sprayed oil all over my engine by the time I got home $50k truck, Driver seat needed to be replaced They have to perform a service twice, But the best part is coming mind you I live in Syracuse NY About 50 miles away. And this is 3rd strike!! Went there with a different car to have the under coat,paint protection, Interior protection all the goodies Todd Crandall sells sold me the world should I say the works. He had me pay upfront sense he wasn't going to be there when I come in so I paid and then drop the car off on Friday when to pick it up on Saturday was not done so I went back to them on Monday and what do you know car was still not done the right way and then they try to intimidate me by bringing 3 guys plus Todd plus another guy walking around, All I got to Say folks inspect the work they do because they will try to pull a bag over your head really quick and you will get taillight warranty More