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NYE Toyota - Service Center

Oneida, NY

4.7
415 Reviews

415 Reviews of NYE Toyota - Service Center

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October 21, 2023

The service was excellent and fast. Friendly courteous staff as I’ve always experienced at Nye. More

by DLFORTINO
Service Time
Recommend Dealer
Yes
Employees Worked With
I do not remember her name but she greeted me at service department and was very good
Oct 23, 2023 -

NYE Toyota responded

Great to have you back with us again!

October 16, 2023

outstanding as always. will continue using nye in future and even spoke with eric about my options next year. More

by DAVIDTACKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 15, 2023

The service to my vehicle was completed in a timely manner. And I am very satisfied with the work done on my vehicle. Thank you!! More

by lsund137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Oct 16, 2023 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 15, 2023

CJ was very patient and great to work with. He and the technician were able figure out the issue. My family have been dealing with Nye for years and will continue to in the future. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ
Oct 16, 2023 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 11, 2023

I can’t say enough about the service department. CJ and Brian took great care of me and my vehicle. Communication was great and I knew that my vehicle was in good hands. I have zero complaints. More

by mb242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ and Brian Light
Oct 11, 2023 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 11, 2023

Very fast and efficient process, the service representative was very professional and knowledgeable about the service. More

by JKORP17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gifford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Cole
Oct 11, 2023 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 05, 2023

The collision repair shop at this dealership was wonderful! We are from out of town, and the collision department took care of my daughter's car in a timely manner and made sure she had her car bac More

by stanislas76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember the name of the awesome manager
September 03, 2022

526 dollar bill and still have problem from day one while still there no feedback More

by dayxena2
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
courtney / MECHALE / service manager /survey text/ tiffany / waiting to hear from general manager
March 03, 2020

My husband and I bought our rav4 and Jim clearly was the best and friendly too!! He sold us the car I hope everyone goes too him ! Told all my friends and family too go too him! More

by Selmazahirovic1993
Recommend Dealer
Yes
Employees Worked With
Jim clearly
August 14, 2018

Disappointed Update After consulting with the Service Manager a very extensive diagnostic procedure finally determined the cause of the air conditioning system failure on More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager
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