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NYE Toyota - Service Center

Oneida, NY

4.7
415 Reviews

415 Reviews of NYE Toyota - Service Center

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February 11, 2024

We arrived early for our appointment and we were pleasantly and politely greeted immediately. We were shown to the waiting area and offered coffee and snacks, No coffee but it was made for us! Our s More

by HITESJA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Carangui
Report | Print
Feb 13, 2024 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 11, 2024

CJ, Brian, and Lisa are an incredible team. Anytime I need work done on my Land Cruiser, they are who I rely on to get great service and repairs. More

by ftrvincent
Recommend Dealer
Yes
Employees Worked With
Brian Light, CJ, and Lisa
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Feb 13, 2024 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 11, 2024

Great service; friendly, efficient. Only wish you had left all my settings as they were. More

by mazart27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ
Report | Print
Feb 13, 2024 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 10, 2024

Good service but feel that since the dealership was sold the prices are a little high. More

by lendon1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
C J
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Feb 13, 2024 -

NYE Toyota responded

Thank you for taking the time to provide us with this feedback.

February 10, 2024

yes very exe\ent service i would highly recamend the one[ida nye service dept that i have used threre yhat i have since i purchased my rave More

by ITSDCOWAN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
keegan hammon
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Feb 13, 2024 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 09, 2024

It's great. Been there for years.Will continue to go there. This is too much to ask. More

by natephilo51
Recommend Dealer
Yes
Employees Worked With
CJ
Report | Print
Feb 09, 2024 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 09, 2024

Regular Service went smoothly. They also found a problem with a battery I had purchased there recently. The battery was replaced immediately. More

by GBERDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
holly johnson
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Feb 09, 2024 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 08, 2024

Always an excellent experience. CJ is a great customer service rep. Car was ready in a just jiff. More

by SUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ
Report | Print
Feb 08, 2024 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 07, 2024

Service advisor was very helpful and polite with my appointment, explained the process and was accurate with the time More

by JKORP17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gifford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Cole, Jadah Gann
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Feb 08, 2024 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 20, 2024

Courtney in service went the extra mile to take care of all my concerns on my Rav4. NYE just gained another customer. More

by cliff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
Report | Print
Jan 20, 2024 -

cliff responded

cliff Courtney in service went the extra mile to take care of all my concerns on my Rav4. NYE just gained another customer.

Jan 31, 2024 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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