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NYE Toyota - Service Center

Oneida, NY

4.7
415 Reviews

415 Reviews of NYE Toyota - Service Center

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February 23, 2024

Polite, professional, prompt service from a staff that seems considerate and thoughtful. This is my 3rd Tacoma from NYE Toyota. I’ll give them the first opportunity to retain my business next year when I’ More

by JLORENZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Hina
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Feb 23, 2024 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 23, 2024

Service is always prompt and efficient. No surprises with cost. Will always use this service for any significant repairs. More

by relewild230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ
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February 22, 2024

Advisors I have worked with have been great. Very informative and knowledgeable. Work was competed in a timely manner or before estimated time frame. Comfortable and pleasant area to wait in More

by PZUPAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Bauer, Cortney
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Feb 22, 2024 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 22, 2024

I've never had a bad experience with Nye. Andy now I'm hopeful they will help me to buy out my lease. More

by fpass50
Recommend Dealer
Yes
Employees Worked With
I don't remember his name in service.
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Feb 22, 2024 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 21, 2024

Work done in timely manner. Windshield wipers over priced and I wasn’t informed there would be a ridiculous $20 labor charge for putting them on!!! I won’t make that mistake aga More

by jcahill6
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keegan
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Feb 22, 2024 -

NYE Toyota responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 19, 2024

Car was worked on right away. She explained what was done and went over paperwork with car status. More

by spickard89
Recommend Dealer
Yes
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Feb 20, 2024 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 17, 2024

They told me that they could not help me with a 2023 Tacoma I have been a loyal customer of Nye More

by Zarb1949
Recommend Dealer
Yes
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Feb 20, 2024 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 16, 2024

Always great service, and the best people I have dealt with. Will always give them my business. Thank you Nye More

by jfraser6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gifford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ in service
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Feb 16, 2024 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 14, 2024

NYE Toyota is honestly a 5 star place, they were really great to work with. I gave 4 stars more because my car shouldn’t be leaking transmission fluid when it’s brand new. More

by kgrant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Hina
Report | Print
Feb 14, 2024 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 12, 2024

Great notifications during the maintenance process I was well informed during all stages of the process More

by PZULCH
Recommend Dealer
Yes
Employees Worked With
Courtney
Report | Print
Feb 13, 2024 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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