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NYE Toyota - Service Center

Oneida, NY

4.7
416 Reviews

416 Reviews of NYE Toyota - Service Center

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May 27, 2024

The dealership is under new ownership. We have been with NYE TOYOTA for 20 yrs. In that time we gave 1 poor review. At our past visit the survey was very disappointing. You can contact the More

by BRIJACKMOCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney
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May 27, 2024

Nye Toyota always takes such great care of me and my needs. The staff is helpful, courteous and always so kind. Thank you! More

by marsha0425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department.
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May 29, 2024 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 27, 2024

My husband and I have been leasing cars from Nye Motors for 10 years or more. Everyone there has been very professional and friendly. We will continue to go there and will recommend them to family and fr More

by MOOSELEA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 27, 2024

Show room was clean, service department was friendly but didn’t follow through on a follow up phone call More

by STUGOTZJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela Kelly
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

NYE Toyota responded

Thank you for taking the time to provide us with this feedback.

May 25, 2024

Charles was very friendly and professional. He quickly provided an overview following completion of the service. More

by MSCHMID2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles (CJ)
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May 29, 2024 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 25, 2024

Courtney was outstanding in keeping me in the loop re progress of service of my vehicle and provided excellent customer service. More

by JROCCO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
Report | Print
May 29, 2024 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 24, 2024

Had a tire pressure warning light flashing - Nye got me right in and fixed the problem - very professional and dependable - appreciate their approach More

by harlie328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ the Service representative was great
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May 24, 2024 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 24, 2024

Very considerate dealership. Clean Bldg, clean auto shop,coffee snacks if u like. Comfortable place to kick back and wait for your service work to be done More

by rcanestrare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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May 29, 2024 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 23, 2024

I was able to get right in for my appointment and the service advisor was friendly, professional and efficient. More

by dalashure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ
Report | Print
May 24, 2024 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 23, 2024

Nice people, efficient thorough service. Checked and followed through to make sure poblem was fixed. More

by BECXTRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney, sorry don't know other names.
Report | Print
May 24, 2024 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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