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NYE Toyota - Service Center

Oneida, NY

4.7
417 Reviews

417 Reviews of NYE Toyota - Service Center

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June 26, 2024

Everyone was courtesy, informative, and friendly. Wait time was minimal. CJ was great. Thanks for a wonderful experience. More

by clark7287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Cole
Jun 26, 2024 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 23, 2024

I like dealing with CJ Bauer, he is always courteous and helpful for my Tacoma service needs More

by dleadley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Bauer
Jun 25, 2024 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 23, 2024

It was a great experience as usual. Very courteous, friendly and accommodating. I was early and they graciously accommodated me….got me in and out before my scheduled appointment. More

by Ldoring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry i cant remember
Jun 25, 2024 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 23, 2024

Was a good experience, just a little slow because of parts not getting there in time but isn't the dealers fault. Otherwise good experience. More

by djrollins1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cj
Jun 25, 2024 -

NYE Toyota responded

We appreciate your feedback and are eager to better your return experience.

June 22, 2024

Thorny issue of a check engine light. Took multiple visits to resolve but the repair crew stuck with it and fixed the issue. I appreciated the professionalism of crew and that the final b More

by EHUTTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa, Keegan
Jun 25, 2024 -

NYE Toyota responded

We appreciate your feedback and are eager to better your return experience.

June 21, 2024

Customer service, all the time. Take care of customers….always…..one communication too….thats it More

by Candy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Bauer
Jun 21, 2024 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 21, 2024

This was the first time going to Nye Toyota for an oil change and multi-point inspection. Five stars for CJ Bauer in the service Dept. I had stopped to just make an appointment but he assured me they coul More

by ironhorse223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Bauer
Jun 21, 2024 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 21, 2024

Fast, efficient, cheerful service. So easy. And nice and comfortable waiting inside the dealership - AC much appreciated in a hot week! More

by nries
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Jun 21, 2024 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 21, 2024

CSR briefed me on the recall, what was involved and what to expect. As advertised. More

by Papa Fox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 21, 2024 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 21, 2024

Great communications about the appt and final status after the maintenance. Fast, effective hitch installation. More

by DOBIGELOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Charles 3173. Fast, friendly, professional
Jun 25, 2024 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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