Back

NYE Toyota - Service Center

Oneida, NY

4.7
417 Reviews

417 Reviews of NYE Toyota - Service Center

Sort by
July 25, 2024

My car was at 5000 miles when the maintenance light came on. I only had to wait an hour at the shop. While there, service found my battery needed changing It was all covered under warranty. Fast and fr More

by pattynisiewicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gifford
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2024

They are friendly, courteous, and professional. It was effortless to get an appointment and they kept me aware of the entire process More

by WKPALINSKI0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gifford
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2024

CJ did an excellent good of getting me in and out on a Saturday. Had parts pulled and ready to go before I got there More

by BOBEVANS3RD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
C J Bauer
July 19, 2024

Service started right on scheduled time. Charles kept me up to date with text messages. Work was completed in a timely manner More

by RGRAHAM10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
charles
July 18, 2024

Service advisor did not fully explain costs, did not provide service report until asked. Was charged exorbitant amount to put filters in that were removed and checked as part of Toyota Care More

by jcahill6
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Keghan
July 17, 2024

Very quick service. Very friendly staff. Nice waiting area. They make you feel comfortable. Definitely recommend. More

by eeyore74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Sardo
July 17, 2024

Very responsive, excellent work, would definitely recommend NYE for car purchasing, maintenance, and repairs! Couldn’t be happier More

by Markilko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
July 16, 2024

Excellent service for my Toyota. They always answer my questions. Everyone is so polite. Thank you More

by law52352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and parts
July 16, 2024

Service & staff were great as always for my vehicle State inspection. However, I didn't receive a "State Inspection" document & called about it. Was told I should have gotten one but really didn't have to More

by lindawitherel
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
July 16, 2024

C. J. Bauer an Assistant Service Manager is OUTSTANDING!! His professionalism, knowledge, and customer service are well above the “norm”! This is my third Tacoma from NYE. C.J.is the reason I’ll try to make More

by JLORENZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
C.J.Bauer
Jul 17, 2024 -

JLORENZ1 responded

I'll gladly repeat what I just wrote. C.J. Bauer, an Assistant Service Manager is OUTSTANDING! His professionalism, knowledge, and customer service, are well about the "norm". This is my third Tacoma from NYE. C.J. is the primary reason why I'll try to make it Tacoma number four in the spring!

...
18
...