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NYE Toyota - Service Center

Oneida, NY

4.7
417 Reviews

417 Reviews of NYE Toyota - Service Center

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August 03, 2024

Friendly, helpful interactions; they always provide a heads up about upcoming maintenance, service and warranty items. More

by marthagrabowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2024 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 03, 2024

Lisa and CJ went the extra mile to make sure my vehicle repairs were done correctly and on time. Excellent customer service. More

by JTDUTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ and Lisa
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Aug 06, 2024 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 02, 2024

The Dealership itself was great but from the time they looked at my car on a thursday it took 5 days to get a loaner/rental which was difficult with a busy family More

by bcampanaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2024 -

NYE Toyota responded

We appreciate your feedback and are eager to better your return experience.

August 01, 2024

Always clean easy to talk to employees I would recommend and return my next visit I could use a loner please More

by RANDYMORGAN910
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
4.0
This rating includes all reviews, with more weight given to recent reviews.
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July 31, 2024

Keegan is by far the best service advisor I have experienced at NYE Toyota since buying my truck in 2018 People like him on your team insure your customers loyalty They should give him a path tow More

by dmcelroy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keegan
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July 30, 2024

The brakes work great. Very good service and did everything they said they would do. More

by timbuckingham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Quercia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 29, 2024

Very polite , got me in for an appointment quickly. The waiting area is very clean and a pleasant place to wait . Everything was explained before and after the car was finished. They also reminded me w More

by arsdgs1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ
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July 26, 2024

Prompt and courteous. C J Bauer is the service manager and he always takes time to explain and is very helpful. More

by BS1965UGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
C.J. Bauer service Dept. assistant manager
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July 25, 2024

Efficient, waiting area clean, work done quickly,had a appointment car taken in on time More

by BONNIE.JOHNSTON60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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July 25, 2024

I received an inspection and oil change. Took me right in at my appointment time. Good work. More

by majormm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know
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