NYE Toyota

Leased a beautiful new Highlander from nye Toyota in Oneida ny, today, from the first phone call from them to picking car up top notch service, they make you feel like family, thank you Jeff Gifford, A Oneida ny, today, from the first phone call from them to picking car up top notch service, they make you feel like family, thank you Jeff Gifford, AJ Aquino and Brian Lotento best deals around!!! Mary and frank C More

Just got our 2nd Toyota earlier this week. Mike Q from sales was very knowledgeable and Brian L. helped to make the numbers work for our budget. Fast and friendly, with no pressure. We had a great exper sales was very knowledgeable and Brian L. helped to make the numbers work for our budget. Fast and friendly, with no pressure. We had a great experience with Nye Toyota and we'll definately be back. Thanks for making our transaction so smooth. The Lloyd's More

Great Experience I just picked up my new Rav4 today. I love it!! This our 5th vehicle that my husband and I have purchased from NYE Toyota. I can't Thank Jeff (Giff) I just picked up my new Rav4 today. I love it!! This our 5th vehicle that my husband and I have purchased from NYE Toyota. I can't Thank Jeff (Giff) Gifford our salesman, Brian in finance, AJ Aquino, Craig Beach and his two guys in parts that put my cross bars on my Rav4. The girls in the office. Everyone went above and beyond to make all this happen today!! NYE has a great team!! Keep up the great work!! I never had a bad experience in all the years we've been coming to NYE. Thanks again everyone! Please be Safe! Thank You Jackie & Mike Zbiegien More

My husband and I bought our rav4 and Jim clearly was the best and friendly too!! He sold us the car I hope everyone goes too him ! Told all my friends and family too go too him! best and friendly too!! He sold us the car I hope everyone goes too him ! Told all my friends and family too go too him! More

About a week and a half ago I bought a 2017 Rave4. When I went to look for a car Paul Lanz was very helpful and totally was there for any question and made sure I got what I was looking for. Thank you Paul f went to look for a car Paul Lanz was very helpful and totally was there for any question and made sure I got what I was looking for. Thank you Paul for all your hard work it truly means alot More

Disappointed Update After consulting with the Service Manager a very extensive diagnostic procedure finally determined the cause of the air conditioning system failure on After consulting with the Service Manager a very extensive diagnostic procedure finally determined the cause of the air conditioning system failure on my 2011 Sienna. All corrective work was completed to my satisfaction and I am happy to say that the Nye Toyota Service Dept. stands by its word and service. As a result I will be happy to continue having my vehicles serviced at Nye and will be purchasing new vehicles from them in the future More

Disappointed I took my 2011 Sienna in for repair of the satellite radio and air-conditioning service. I was told that the problem was with the antenna and had to I took my 2011 Sienna in for repair of the satellite radio and air-conditioning service. I was told that the problem was with the antenna and had to pre pay $100 to order the part. (not one in stock). After being charged for the a/c service, on the way home I found that it was inoperative. Returning to Nye they determined that the compressor clutch had failed and quoted over $700.00 to repair. They stated that it was an "underlying issue" !! Not only was the a/c not checked before the vehicle was released but it should have been checked for "underlying issues" before charging me for a serviced a/c that I am now unable to use. Having purchased two other Sienna's, one which I currently own, this is the only time that I have found the experience less than favorable. More

Treated poorly I have bought 2014 tundra 1794 4 years ago 1st 3 years did not have much of any issues And then it slowly started happening needed my sensor's re I have bought 2014 tundra 1794 4 years ago 1st 3 years did not have much of any issues And then it slowly started happening needed my sensor's replaced NYE were just replacing sensor's that there was nothing wrong with . So I would have to go there 3 times for it to do the job right, I got an oil change done they just left the cap off the motor Sprayed oil all over my engine by the time I got home $50k truck, Driver seat needed to be replaced They have to perform a service twice, But the best part is coming mind you I live in Syracuse NY About 50 miles away. And this is 3rd strike!! Went there with a different car to have the under coat,paint protection, Interior protection all the goodies Todd Crandall sells sold me the world should I say the works. He had me pay upfront sense he wasn't going to be there when I come in so I paid and then drop the car off on Friday when to pick it up on Saturday was not done so I went back to them on Monday and what do you know car was still not done the right way and then they try to intimidate me by bringing 3 guys plus Todd plus another guy walking around, All I got to Say folks inspect the work they do because they will try to pull a bag over your head really quick and you will get taillight warranty More

Service people are rude and unprofessional. I went there for an oil change on my Corolla. When I asked about why I needed synthetic oil in my new Toyota, rather than the regular kind I have alwa I went there for an oil change on my Corolla. When I asked about why I needed synthetic oil in my new Toyota, rather than the regular kind I have always used in previous Toyotas, I was simply told that I had to have synthetic. I asked for an explanation, and instead was simply told that this is what I had to have. Repeated requests for an explanation went unanswered, and I was made to feel that I was asking some sort of outlandish question. The service manager, who had been called over by the service lady, was confrontational. Very rude, poorly trained, unprofessional staff. They don't treat customers with respect. More

Customer Service Excellent I bought 4 new vehicles from NYE in the past. Sales manger Chris Milks, AJ, Were excellent to deal with. The service department Jeff Williams is the b I bought 4 new vehicles from NYE in the past. Sales manger Chris Milks, AJ, Were excellent to deal with. The service department Jeff Williams is the best manger. This is why I deal with NYE. Steet Toyota has terrible sales techniques and Service charged me $8.00 for air. That's when I stopped going there for service. I would rather drive 40 minutes than 10 minutes for better service and honesty. More