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NYE Toyota

Oneida, NY

4.7
656 Reviews
Thoughtful Amenities Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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1441 Genesee St.

Oneida, NY

13421

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Showing 656 reviews

October 19, 2023

Clean, wasn't approached by any staff,no friendly intros,sales person Jada pleasant but not very knowledgeable More

by edwardirvin10
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jadah Gann
Oct 19, 2023 -

NYE Toyota responded

We value and appreciate your business, Edward. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership and to the President of Sales.

October 17, 2023

Great service. Honest transparent and customer friendly. Won’t go anywhere but NYE Automotive for my vehicles. More

by bootsyandangel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 16, 2023

outstanding as always. will continue using nye in future and even spoke with eric about my options next year. More

by DAVIDTACKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 15, 2023

Excellent customer service by sales person and management with concern for the customers needs. Young lady who handles the internet connections is very knowledgeable and helpful when one is looking for a ca More

by geo12340
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Gifford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samual Hersam
Oct 16, 2023 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 15, 2023

The service to my vehicle was completed in a timely manner. And I am very satisfied with the work done on my vehicle. Thank you!! More

by lsund137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Oct 16, 2023 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 15, 2023

CJ was very patient and great to work with. He and the technician were able figure out the issue. My family have been dealing with Nye for years and will continue to in the future. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ
Oct 16, 2023 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 11, 2023

I can’t say enough about the service department. CJ and Brian took great care of me and my vehicle. Communication was great and I knew that my vehicle was in good hands. I have zero complaints. More

by mb242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ and Brian Light
Oct 11, 2023 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 11, 2023

Very fast and efficient process, the service representative was very professional and knowledgeable about the service. More

by JKORP17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gifford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Cole
Oct 11, 2023 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 04, 2023

We just received a great deal from NYE Toyota. Eric, the sales rep was friendly, helpful, and knowledgeable. He answered all our questions. We are 100% satisfied and would recommend this dealershi More

by RobertFDressler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Gifford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michaela Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric from Finance
Oct 05, 2023 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 22, 2023

This review is for all Toyota owners. I've been shopping for a rav4 for my wife at burdick Toyota and steet Toyota and now I called Nye to make a deal even though I always had bad vibes a More

by tjbrasco
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin
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