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NYE Toyota

Oneida, NY

Overview
Employees
Reviews
Vehicles
4.7
647 Reviews
Thoughtful Amenities Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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1441 Genesee St.

Oneida, NY

13421

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Showing 647 reviews

November 29, 2023

Friendly, organized. Clean and courteous. Knowledgeable. Much better than many dealerships we’ve dealt with in the past More

by TWHITE0498
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 23, 2023

Very friendly Pretty cool Helped me with every question and explained the process for purchasing my vehicle More

by spickard89
Recommend Dealer
Yes
Employees Worked With
Ian Colvin, Ian Colvin
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Nov 24, 2023 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 18, 2023

Our salesman Samuel was so nice and full of knowledge. Eric, the financial advisor was very blunt,but answered all of our questions. More

by honestly6638
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2023 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 17, 2023

I like that they were up front and straight forward in their dealings with me. I didn’t get a sense that they were trying to pull a fast one on me at all. More

by jwmatt1977
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Carangui
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Nov 17, 2023 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 14, 2023

Made the overall purchase process very easy and quick. Was transparent about terms and pricing. Would definitely go back. More

by Shawn H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Shawn H responded

Eric is great to work with. Would recommend.

November 14, 2023

Nye Toyota dealership went above and beyond taking care of my purchase. Jadah Gann was very helpful, knowledgeable and above all kind. My financial person Eric was equally great and very kind. Thankful for More

by memorris55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michaela Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly, Jadah Gann
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Nov 15, 2023 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 13, 2023

They were able to duplicate the false triggering of the ABS. The diagnosed the causes and the parts have been ordered. I'm grateful for their patience in dealing with this problem. More

by RPATOCONNOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ
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Nov 14, 2023 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 10, 2023

Everything was expected. We were treated with respect which is important. Only one suggestion which is not a deal breaker with me but could be for others. If working on an More

by carmond69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Tech
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Nov 10, 2023 -

NYE Toyota responded

We appreciate your feedback and are eager to better your return experience.

November 09, 2023

Professional and courteous. Did not try to upsell me. Delivered service in a timely manner. More

by jcbeaudoin817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Nov 09, 2023 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 06, 2023

I purchased my car from NYE Toyota. Brought it in for a 5000 mile check-up. Fast friendly service. More

by dan916v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jadah Gann
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Nov 06, 2023 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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