NYE Toyota

Poor service I bought a 2011 tundra and the salesman said they would inspect and clean the truck when we picked it up the sticker was on the windshield but they ne I bought a 2011 tundra and the salesman said they would inspect and clean the truck when we picked it up the sticker was on the windshield but they never checked the wipers passenger side had a 2 inch piece missing out of the center of it that would not of passed the inspection they were to but a quart of oil in the truck as it was a quart low after the supposed oil change they just put a quart of oil on the passenger side floor for me to put in the truck, also antifreeze was below the low mark and they never cleaned the truck put the floor mats in it and never vacumed out the stones on the carpet and missed all the inside windows i told the salesman the next day and all he said was sorry and rolled his eyes not if you have the reciepts we will reimburse you this is a poor place shop anyplace else More

I will never do business with NYE again I bought a new 2008 Toyota Yaris and about a year later the check air bag light went on.... I took it there for service and they tried to say (service I bought a new 2008 Toyota Yaris and about a year later the check air bag light went on.... I took it there for service and they tried to say (service advisors Ms. Robins and some guy with half of his teeth missing) that the car was in an accident and repaired so they tried to charge me $325. They denied my request to see Mr Nye but ran a Car Fax Report and decided to waive the charges. Months later Mr Nye wanted to know what happened and I should have asked for him. I informed Mr Nye that I did and they refused to call him. I also informed him that future purchases will be done at another dealer. Although I still have the 2008 Yaris and it has been a very reliable car I was able to get a couple of other people to shop at another Toyota dealer. In fact they got a better deal than than they could get a Nye. Beware of dishonest people I worked with Ms. Robins husband and she even denied knowing him. More

Toyota Service Dept. is awesome We have had two Avalons and a Tacoma TRD Truck. Service is always excellent. If there is a problem they are on top of it and correct it. The charge We have had two Avalons and a Tacoma TRD Truck. Service is always excellent. If there is a problem they are on top of it and correct it. The charge is always honest and fair. The service department is very important... Sales dept. is depends on Salesman. I would rate them a three. Go in with a good attatude and you will do ok. More

tim the finance guy cost us $1080. Every thing was good until I had to go see Tim. When I told him I didn't want his extra RAP insurance he stopped listening to us. told him I wanted t Every thing was good until I had to go see Tim. When I told him I didn't want his extra RAP insurance he stopped listening to us. told him I wanted to finance through AmeriCU at 2.49% he went through Wellsfargo at 3.99% (because that's were he does all his banking) DIDN'T CARE THE RATES WERE LOWER AT AMERICU It was $15 more per month x 72 months Had to wait 45 days to get the new title and refinance. I buy a new car about every other year But it won't be from here again More

Do not prep used cars before sale. Poor service shop work. Does not care about the customer after the purchase. Seemed like a good dealership until after the sale. Beware. Shop for a Totoya elsewhere. work. Does not care about the customer after the purchase. Seemed like a good dealership until after the sale. Beware. Shop for a Totoya elsewhere. More

Purchased a 2006 certified Camry. It pulled to the right and they would fix it. Took it back and said it was fine and I was wrong. Took it to a mechanic and he said brakes were vibrating and the rt. front and they would fix it. Took it back and said it was fine and I was wrong. Took it to a mechanic and he said brakes were vibrating and the rt. front strut was leaking. I sent it back to them and they said they turned the rear break drums and replaced the strut. I took it to another toyota dealership because the breaks now grabbed. They stated the rotors and drums were warped and needed to be fixed. They also replaced the right front sway bar links that were warn. This car should have never passed the NYS inspection besides be a certified vehicle. I would never recommend this dealership as they were rude and obviously did not like to deal with women. More

I can't say enough about this dealership. After the most horrible experience at Romano Toyota, I emailed NYE because they were highly recommended by a friend. Kim responded promptly and with a good price. horrible experience at Romano Toyota, I emailed NYE because they were highly recommended by a friend. Kim responded promptly and with a good price. With no haggling I got a great deal on a car I love! I went to test drive the car and couldn't believe how helpful Kim was. She showed us all the bells and whistles, but then had us do it ourselves so we wouldn't get home and have a problem. My two young children were getting restless as we waiting to talk to the extended warranty/rustproofing guy. She got them some toys toys to play with and after a few minutes offerred to have the guy call us so we wouldn't have to wait. I told her I couldn't believe how wonderful the experience was. She told me all her sales are like that (which I totally believe). She is not the typical salesperson! This is the 8th new car I have bought in my life, and likely the best experience I have had! I know where we will be going in a few years when my husband buys a new truck. My only regret is that they are so far away. Definately worth the drive to buy, but I would love to take my new Toyota there for service! THANKS KIM!!!!! More