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NYE Toyota

Oneida, NY

4.7
656 Reviews
Thoughtful Amenities Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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1441 Genesee St.

Oneida, NY

13421

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Showing 656 reviews

January 31, 2024

Ian was awesome. No pressure and he was answering all mhy questions. He got us a very good deal on a 2024 Camry I am very happy with all aspects of my experiences at More

by CKIELBASA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Colvin
Jan 31, 2024 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 31, 2024

They did their best to get me a good interest rate on my car loan in a tough economy with already high interest rates. That got me into the car I wanted and never felt pressured to buy. Overall a good exper More

by anthonyjtefft
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Colvin
Jan 31, 2024 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 31, 2024

Jadah was incredible helpful. Very transparent about the entire process. Her guidance made the process very smooth and seamless. I couldn’t have asked for a better experience. I 1 More

by tiffanythomason
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jadah Gann
Jan 31, 2024 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 30, 2024

They don't tell you all the "extra" addons until you want to make a commitment. When I gave them the VIN of my car. "Oh that will be another $2000 and another $1500 since you don't live in New York." We More

by tdmastny
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Michaela Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

NYE Toyota responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 26, 2024

Sam was very helpfull through the whole process, kept in touch while waiting for vehicle to be delivered to the dealership. Nice and friendly service was helpfull and knowledgeable in explaining my Rav4 hyb More

by edwrpryr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
samuel hersam
Jan 31, 2024 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

January 24, 2024

Excellent helpful well organized I found Ian and Sabina to be professional and organized. A good experience More

by alwolfe
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ian Colvin
Jan 31, 2024 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 23, 2024

Excellent helpful well organized I found Ian And Sabina to be professional and organized. A good experience More

by djn1154
Recommend Dealer
Yes
Employees Worked With
Ian Colvin, Ian Colvin
Jan 31, 2024 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

January 20, 2024

Mistakes were made at every step of the process. From listening when I said several times that I was not going to trade in my car and still got it wrong, to my payment receipt showing the wrong amou More

by ALDERACRES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michaela Kelly
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Colvin
January 20, 2024

Courtney in service went the extra mile to take care of all my concerns on my Rav4. NYE just gained another customer. More

by cliff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
Jan 20, 2024 -

cliff responded

cliff Courtney in service went the extra mile to take care of all my concerns on my Rav4. NYE just gained another customer.

Jan 31, 2024 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

January 16, 2024

I am extremely pleased with my vehicle. Love all the features. And, Kevin and Jeff were able to provide me with the deal I wanted and the financing that was appropriate. Happy with the ou More

by broach28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Gifford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Carangui
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