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NYE Toyota

Oneida, NY

4.7
551 Reviews
Thoughtful Amenities Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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1441 Genesee St.

Oneida, NY

13421

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Showing 551 reviews

November 13, 2023

They were able to duplicate the false triggering of the ABS. The diagnosed the causes and the parts have been ordered. I'm grateful for their patience in dealing with this problem. More

by RPATOCONNOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ
Nov 14, 2023 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 10, 2023

Everything was expected. We were treated with respect which is important. Only one suggestion which is not a deal breaker with me but could be for others. If working on an More

by carmond69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Tech
Nov 10, 2023 -

NYE Toyota responded

We appreciate your feedback and are eager to better your return experience.

November 09, 2023

Professional and courteous. Did not try to upsell me. Delivered service in a timely manner. More

by jcbeaudoin817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 09, 2023 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 06, 2023

I purchased my car from NYE Toyota. Brought it in for a 5000 mile check-up. Fast friendly service. More

by dan916v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jadah Gann
Nov 06, 2023 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 05, 2023

The service department staff as very thorough and answered my concerns. Only problem was I waited 2hours for an inspection and oil change. More

by Cnyvol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa and Holly in service
Nov 06, 2023 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 02, 2023

Very good nice place very clean good working people very good job and I like the place More

by SMAJOKARUP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Quercia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michaela Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Cole, Kevin Carangui, Ian Colvin, Jadah Gann
Nov 03, 2023 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Nov 04, 2023 -

NYE Toyota responded

Thank you, You are what makes this job so much fun. A great customer of NYE Toyota. Hope to see you in the future.

Nov 04, 2023 -

SMAJOKARUP responded

Thank you

October 30, 2023

I had great service with my car. Friendly and helpful. The service was also done quickly More

by CHRISBREWER71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Cole
Oct 31, 2023 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 29, 2023

Poor service advisor service consulting and no courtesy given for their errors. Long wait time More

by levans0905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney
Oct 31, 2023 -

NYE Toyota responded

"Levans0905" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 29, 2023

I had become so disgusted with both customer service and general experience at NYE over the last 2 years, that I had made the decision to take my business to Steet Toyota. I decided to give NYE one last cha More

by Since2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn I think
Oct 31, 2023 -

NYE Toyota responded

Thank you for taking the time to provide us with this feedback.

October 29, 2023

The whole experience went smoothly. I was greeted with a friendly smile, and was taken to the service reps office to complete the service appointment paperwork. All went well. More

by gmaison
Recommend Dealer
Yes
Oct 31, 2023 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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