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NYE Toyota

Oneida, NY

Overview
Employees
Reviews
Vehicles
4.7
553 Reviews
Thoughtful Amenities Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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1441 Genesee St.

Oneida, NY

13421

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Showing 553 reviews

April 05, 2024

The Service and care were very good, but the wait was a bit long for the amount of work that was actually done More

by jmarkj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 05, 2024 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 03, 2024

Great service. Quick and fast. I enjoy the friendly people there. I will continue to use them More

by redsox1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 03, 2024

Excellent service the service department did an excellent job getting my vehicle done in a timely orderly fashion. More

by redsoxboy88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 04, 2024 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 02, 2024

Michaela was super responsive when I first contacted the dealership online to ask about vehicles available on the lot. After visiting the dealership in person, she then had me work with Frank who was very More

by navaroli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michaela Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Boyle
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Apr 04, 2024 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 02, 2024

Tom Cole, salesman, was knowledgeable, friendly and had our interests as his number 1 priority. More

by vadoty17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sabrina, Thomas Cole
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Apr 04, 2024 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 01, 2024

Neat, quick and efficient. There is a reason we travel from Marcy to Oneida for our vehicle service - the staff are knowledgeable and efficient. Thank you for everything. More

by QASIMM1
Recommend Dealer
Yes
Employees Worked With
Charles 3173
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Apr 04, 2024 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 01, 2024

Easy no haggle experience. Michaela and Kevin were very helpful and answered all of my questions. They called around to find the exact vehicle I was looking for. Thank you! More

by mollybrown99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michaela Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Carangui
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Apr 04, 2024 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 31, 2024

Our dash cam on our Rav 4 said we had a brake problem . When we called they told us to come right in. The problem was only a loose gas cap, but could have been a real problem if it was really the brakes. More

by RWBERBERICH
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
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Apr 04, 2024 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 31, 2024

Service was great, the wait time was reasonable and the staff was professional , helpful and courteous. More

by davelc54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly
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Apr 04, 2024 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 29, 2024

Lisa and CJ were great. They were both very professional and kept me up to date with the progress of my truck. More

by TIMKRAUSEJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ and Lisa
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Apr 04, 2024 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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