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NYE Toyota

Oneida, NY

Overview
Employees
Reviews
Vehicles
4.7
595 Reviews
Thoughtful Amenities Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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1441 Genesee St.

Oneida, NY

13421

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Showing 595 reviews

April 29, 2024

Excellent service, even on a lease buy out, very quick and easy. When it is time for another vehicle they will get my first shot at another car. More

by TPANKO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 28, 2024

Always Great service , clean showroom and bathrooms, coffee available in a pleasant setting , with courteous staff More

by ODIECATNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Bauer
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Apr 30, 2024 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 28, 2024

Very polite and helpful service rep. Let me know what the cost expected would be More

by Sue i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gifford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 28, 2024

Got what I needed done in a timely fashion. Great customer service, good people to do business with. More

by PDUBILLS34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 27, 2024

I am happy with the service. I did not have to waste my whole day. got me in did the work got me out. More

by bandbcox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
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Apr 30, 2024 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 27, 2024

Great car buying experience are salesman Sam took good care of us and Sabina made the financial side as easy as possible will we definitely be a return costumer More

by george.gpservices2020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoffrey Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
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Apr 30, 2024 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 27, 2024

Years ago I bought a car from NYE Ford in Rome wonderful experience. Oneida awful given a date for undercoating cancelled by them. LoJack issue talked with NYE they did nothing to correct issue. I had to ca More

by Gouse, Joyce
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Sam Hersam
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Apr 30, 2024 -

NYE Toyota responded

Joyce. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership and to the President of Sales.

April 26, 2024

The are very good people and they are very nice people work with them the are very clean More

by SMAJOKARUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Quercia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 24, 2024

Always treated very well at Nye. Courtney, CJ, everyone. I miss my salesman who must have moved in, but, again, excellent care. That's coming from someone who went in for a tire rota More

by SEGREVIOUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ, Courtney, Devin
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Apr 24, 2024 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 24, 2024

Excellent customer service Very knowledgeable, on time Dealership is clean, nice waiting area Highly recommend this dealership More

by arosenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Hines
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Apr 25, 2024 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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