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NYE Toyota

Oneida, NY

4.7
554 Reviews
Thoughtful Amenities Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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1441 Genesee St.

Oneida, NY

13421

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Showing 553 reviews

April 22, 2024

I continue to return to NYE for all of my service needs. The staff(CJ) is always helpful and doesn't push anything that isn't needed. The facility offers a comfortable waiting area as well which is great More

by otto.isenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
C.j Bauer
Apr 23, 2024 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 22, 2024

Service Advisor very helpful and courteous. , Corolla was serviced quickly. They always do a good job. Thank you More

by AELEON9995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 21, 2024

NYE has been our dealership for nearly 25 years! The customer service is amazing. The service department is very pleasant and thorough. Thank you NYE More

by FLUCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 21, 2024

The dealership and Kevin were incredibly friendly and accommodating. Kevin made a special trip in a Sunday to deliver the vehicle. He was extremely communicative and always timely with responses. Truly, More

by Krissy2910
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Carangui
Apr 23, 2024 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 21, 2024

This is Steve Corney as stated when I made my appointment. Sally is my wife with the 2024 RAV4 Premium which she purchased this January. More

by Mohawkspc57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly for appointment schedule, Keagan for service
Apr 23, 2024 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 18, 2024

C j was terrific to work with and my repair issue could not have been taken care of any better More

by JOHNANGEROSASR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
C j
Apr 19, 2024 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 18, 2024

Samuel Hersam made the purchase of my 2024 Toyota off road 4 Runner easy and fun. He was technically knowledgeable and offered the vehicle at a fair price. More

by Paul
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michaela Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoffrey Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 15, 2024

Everything went well, pleasant and knowledgeable staff. I am very pleased with the service I received More

by salers5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 15, 2024

great service, friendly workers. We were there for our 6 month check up and it went quickly! More

by bennsai2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Cole
Apr 15, 2024 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 15, 2024

Salesman Sam Hersam was extremely polite and friendly . .. he made the transaction almost pleasant! Buying or leasing a car is not usually a pleasant experience. I appreciate Sam's attention to the detail More

by aliciamary2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Hersam
Apr 16, 2024 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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