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NYE Toyota

Oneida, NY

4.7
554 Reviews
Thoughtful Amenities Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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1441 Genesee St.

Oneida, NY

13421

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Showing 554 reviews

May 05, 2024

I’ve been visiting this dealer for seven years and always been impressed with their work and customer service More

by sergioj64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Quercia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michaela Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 03, 2024

As a 20 year customer, purchasing and services I can always count on excellent quality and reliable services. CJ is my favorite go to guy. More

by JRSOST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Bauer
May 03, 2024 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 03, 2024

Very Good service today Good communication and a very reasonable turn time. See you soon More

by WFHP2341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 07, 2024 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 02, 2024

Friendly courteous staff. Wait to get a new key fob was more than I expected. More

by Richard
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

NYE Toyota responded

We appreciate your feedback and are eager to better your return experience.

May 02, 2024

Had to return a for a second appointment as problem was not fixed the first time. Clean and professional atmosphere but VERY expensive. More

by nlorth1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department - Keegan ? - nice.
May 03, 2024 -

NYE Toyota responded

Thank you for taking the time to provide us with this feedback.

May 01, 2024

Service advisor, excellent, prompt, on time, Great turn around time on service. Rate service experience Excellent! More

by SPORTSTER_HARLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor, he was excellent
May 02, 2024 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 01, 2024

They're very accommodating, staff are welcoming. I placed a plastic bag on my driver's seat this time because the last time I was there there was grease on my seat. I got it off. This time there w More

by flowerwhichis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The man who checked me in was the only person I spoke with.
May 02, 2024 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 01, 2024

Thomas Carangui is outstanding. He completed the entire sale, registered my new vehicle and transferred my insurance, before I had a chance to take my belongings out of my old car. More

by skipperrd5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Carangui
May 02, 2024 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 29, 2024

Mike - was very helpful with instructing us on the systems in our new Tocoma purchase More

by JEFFREY.NAMY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Quercia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 29, 2024

Excellent service, even on a lease buy out, very quick and easy. When it is time for another vehicle they will get my first shot at another car. More

by TPANKO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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