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NYE Toyota

Oneida, NY

Overview
Employees
Reviews
Vehicles
4.7
592 Reviews
Thoughtful Amenities Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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1441 Genesee St.

Oneida, NY

13421

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Showing 592 reviews

August 29, 2024

Our experience at NYE Toyota was very positive. Sam Hersam our salesman was friendly, professional, and informative. He answered all our questions about the new Toyota Tundra that we purchased. More

by golfers2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Hersam
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August 28, 2024

It was efficient and cost effective. Friendly service. The customer service rep was very helpful More

by michellebritton24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 26, 2024

The dealership was clean and the service man was professional. The time to complete the service was very good. It was just over an hour. More

by JODYTROTTER5
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
4.0
This rating includes all reviews, with more weight given to recent reviews.
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August 25, 2024

only had state inspection done but it went well, ran out of things to say. More

by MACCHITT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember the service person's name
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August 23, 2024

Very short time at dealership, all questions answered and a comfortable waiting area. Everything went well More

by Case987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember her name but she was helpful. She is not listed on the drop down.
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Aug 23, 2024 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 23, 2024

They were able to quickly complete the scheduled service on my vehicle. Did a good job More

by Tmozone99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 22, 2024

Another great experience, I have been buying and servicing with Nye auto group for many years More

by Christian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 21, 2024

I've been going to this dealer for a number of years and always have been treated exceptionally well. Very comfortable waiting room. Did not take too long to get everything done on my vehicle. More

by LAURIEA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 21, 2024

I needed an oil change and a tire rotation. ......It was completed within 45 minutes of my arrival....much appreciate the efficiency More

by jjkinnovation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 21, 2024

Appreciated the quick turnaround on what was a fairly minor recall on my Toyota Highlander. More

by colburns1234
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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