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NYE Toyota
Oneida, NY
709 Reviews
Thoughtful Amenities
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 709 reviews
June 22, 2025
Prompt courteous service explaining exactly what service was needed and that all was under warranty was needed and that all was under warranty More
by MARYJTHORPE
Verified Customer
June 20, 2025
While the service was timely and complete I was very disappointed with the fact that my 2020 RAV4 with 28000 miles needed front and rear brakes in order to pass inspection. I expected much better perfor disappointed with the fact that my 2020 RAV4 with 28000 miles needed front and rear brakes in order to pass inspection. I expected much better performance from this vehicle purchased new and maintained every year by the dealer. More
by SCROSS1945
Employees Worked With
June 19, 2025
I purchased a used non-Toyota vehicle and when I went to pick up my vehicle only then did they realize that they had drained the battery while prepping the car and so I had to wait while they charged it and pick up my vehicle only then did they realize that they had drained the battery while prepping the car and so I had to wait while they charged it and make sure the battery held charge otherwise I would have had to wait while they replaced the battery. They did not have the front license plate attached as they did not have the right holder to attach it nor had they ordered one prior to me picking up the car so I have to wait for them to get it delivered. I found a dent/paint chip in the drivers side that was not there previously meaning that they did it while working on the car. If I hadn’t mentioned it, they would not have. Only then did they offer to have someone come out to me to fix it. Before I could even get the car home, the low engine oil light came on. I then had to drive the car back to the dealership the very next day (I live an hour away) so the service team could look at it because they had said that they changed the oil recently. They find that an oil leak that they said they had fixed, wasn’t completely fixed. So I had to leave the car that I had for barely 24hrs for the weekend so they could fix it correctly this time. They gave me a loaner car and since I picked up the car again I have not had an issue but the trust is lost. I had already given them a sizable down payment and financed even more so I would have expected the car to have been gone over thoroughly before I picked it up and it’s clear they barely did anything. It’s too bad because everyone I spoke with was very nice and the loaner car they gave me was a great drive and I could see myself purchasing one as my next vehicle. But it certainly won’t be from NYE. I’m still not convinced I won’t have issues with the car but fingers crossed. Not sure if they’re this careless with their Toyota vehicles but it’s pretty clear they don’t care much about non-Toyota vehicles. More
by gljasinski
June 19, 2025
THEY TOOK ME IN, FOUND MY PROBLEM, FIXED IT RIGHT AWAY AND I WAS ON MY WAY. AND I WAS ON MY WAY. More
by RALPH24
June 18, 2025
Scheduled an oil change for 8:30am. My car was taken right in and the oil change was completed on schedule. My car was taken right in and the oil change was completed on schedule. More
by Cdwbech
Employees Worked With
June 18, 2025
All personnel were very nice to deal and knowledgeable. All of my questions were answered to my satisfaction. Eric was friendly and I enjoyed working with him in getting my new lease. All of my questions were answered to my satisfaction. Eric was friendly and I enjoyed working with him in getting my new lease. More
by rale2654
Employees Worked With
June 18, 2025
The buying experience was fantastic! It is a very friendly and attentive atmosphere. The Service department also very professional and courteous! It is a very friendly and attentive atmosphere. The Service department also very professional and courteous! More
by MMERR50
Employees Worked With
Megean, Brian and Jeff.
June 16, 2025
My recent purchase of a Toyota Corolla at NYE. Exceptional all the way around. Alex was so helpful and responsive! I would recommend NYE and Alex to anyone looking for a car! Exceptional all the way around. Alex was so helpful and responsive! I would recommend NYE and Alex to anyone looking for a car! More
by john@bibliofiche.com
