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Nye Ford - Service Center

Oneida, NY

4.7
299 Reviews

299 Reviews of Nye Ford - Service Center

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March 02, 2025

First my Explorer was delayed because they contacted me for approval on repairs and not the leasing company. It was supposed to be set up so the leasing company approved any repairs. When I got my Explorer More

by jrwinterton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Klayrissa Brittain
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2025

Every interaction that I’ve had with Nye Ford has been amazing. Prompt service and a friendly staff. More

by papasito128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klayrissa Brittain
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2025

Vehicle went in for a recall, when I found an issue and called back to advise, the service writers wouldn’t even take time to have mechanic involved, told me if I couldn’t figure it out to come back (60 mi More

by tyta
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Klayrissa Brittain
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

Please stop sending me these surveys if I have a problem or concerns I will address it with the dealership not with a survey More

by TAUSTIN45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

I am grateful for the men and women professional at Nye Automotive who take the time to ensure their customers are happy. More

by MARK.F.WIEDER58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

Keri was great and kept me updated with my truck and let me know when it was ready More

by jakecaswell1016
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2025

Best attitude I’ve seen from a service advisor. Always happy to see me and constant communication More

by jmadore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klayrissa Brittain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Myers
February 14, 2025

Both of the service writers are great and easy to work with always have a good attitude More

by TAUSTIN45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

The service staff were polite, courteous, and very friendly. They kept me informed of the status of my vehicle at all times. More

by Cury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

Very pleasant staff. Extremely efficient at what they do. Got me right in. Very satisfied with the service. More

by Renza.samad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klayrissa Brittain
5.0
This rating includes all reviews, with more weight given to recent reviews.
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