Nye Ford - Service Center

First my Explorer was delayed because they contacted me for approval on repairs and not the leasing company. It was supposed to be set up so the leasing company approved any repairs. When I got my Explorer for approval on repairs and not the leasing company. It was supposed to be set up so the leasing company approved any repairs. When I got my Explorer back it was leaking oil all over the engine. I notified Nye’s went I took it back in for brakes and an inspection, that should have been done the first time it was there. When I got it back after the brakes and inspection, they never cleaned up the engine oil that was all over the top of the engine. More

Every interaction that I’ve had with Nye Ford has been amazing. Prompt service and a friendly staff. amazing. Prompt service and a friendly staff. More

Vehicle went in for a recall, when I found an issue and called back to advise, the service writers wouldn’t even take time to have mechanic involved, told me if I couldn’t figure it out to come back (60 mi called back to advise, the service writers wouldn’t even take time to have mechanic involved, told me if I couldn’t figure it out to come back (60 miles round trip) and they would look at it, thank god for YouTube videos, sometimes the best mechanics around! More

Please stop sending me these surveys if I have a problem or concerns I will address it with the dealership not with a survey or concerns I will address it with the dealership not with a survey More

I am grateful for the men and women professional at Nye Automotive who take the time to ensure their customers are happy. Automotive who take the time to ensure their customers are happy. More

Keri was great and kept me updated with my truck and let me know when it was ready me know when it was ready More

Best attitude I’ve seen from a service advisor. Always happy to see me and constant communication Always happy to see me and constant communication More

Both of the service writers are great and easy to work with always have a good attitude with always have a good attitude More

The service staff were polite, courteous, and very friendly. They kept me informed of the status of my vehicle at all times. friendly. They kept me informed of the status of my vehicle at all times. More

Very pleasant staff. Extremely efficient at what they do. Got me right in. Very satisfied with the service. Extremely efficient at what they do. Got me right in. Very satisfied with the service. More