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Nye Ford - Service Center

Oneida, NY

4.7
262 Reviews

262 Reviews of Nye Ford - Service Center

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December 16, 2024

The staff was friendly, but the dealership failed to take accountability for their poor-quality work. Instead, they created a fabricated scenario to shift the blame onto me for a problem caused by their prio More

by kentronjames
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Keri Whitmeyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

Multiple visits, same result A+ service. This is the only place I use for our vehicles. Honest, straight forward, and always pleasant personal. More

by Dirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Very efficient young woman behind counter took charge, organized my process & explained everything carefully To me regarding the status of auto problems. The best service experience I have had at Nye. More

by DRYAN682
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Was treated with respect. Repairs were completed on time. Friendly, courteous, helpful, explained what was done completely. More

by DON.57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Have received excellent service each time I have gone. I highly recommend Nye Ford thanks More

by cannizzarokatie609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

Michele LaRue @ customer check-in, very helpful, very professional and does a great job.. in addition, very knowledgeable about service and Ford products More

by Howe90258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

Pleased with the very pleasant and courteous staff. The customer waiting room was very clean and comfortable More

by NEDENNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

Fast, friendly transaction. Everything was ready for my weekend appointment when I arrived, highly recommend. More

by hunterberthelot
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

NYE Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

December 10, 2024

We recieved Outstanding service. Michele was terrific keeping us informed and maintaining a professional and polite attitude. More

by jkjayfal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

NYE Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 10, 2024

Service for just an inspection was a little slower than usual. But it went well. More

by Burlison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Dec 11, 2024 -

NYE Ford responded

Thank you for taking the time to provide us with this feedback.