Nye Ford - Service Center

I went to Nye Ford for service on my '17 Expedition. I was experiencing a noise that appeared to be coming from the rear end. They did a thorough examination and test drive and said that they found nothin was experiencing a noise that appeared to be coming from the rear end. They did a thorough examination and test drive and said that they found nothing wrong, reassuring me that I had no service issues. They did all this as a courtesy with no charge. What a super outfit. More

I drop my Ford F-150 off at 7 am Friday for a recall on doors locks, I get a call at 1ish that’s says they will not get to it today. This is like the 6th or 7th time I have had it there for this problem ( doors locks, I get a call at 1ish that’s says they will not get to it today. This is like the 6th or 7th time I have had it there for this problem (twice I drove it there holding my doors shut). I contacted the customer service rep (Sarah Cox) and never heard back. Oh well doors still aren’t fix, hope my 8 year old is safe riding in the truck. More

Oil Change A bit more expensive than elsewhere but in the pandemic a safe place for service. Also went for the warranty on the rustproofing and have not heard ba A bit more expensive than elsewhere but in the pandemic a safe place for service. Also went for the warranty on the rustproofing and have not heard back from NYE Ford for that yet. More

MKX repairs Had great dealings with the service desk in getting my vehicle in for needed repairs. One time under warranty and again after warranty had ended. Woul Had great dealings with the service desk in getting my vehicle in for needed repairs. One time under warranty and again after warranty had ended. Would definitely recommend the service department. More

First time Vehicle service This was the first time I brought this particular vehicle (2018 F-150) in for service. I made the appointment over the phone and got in in 1 day. Easy This was the first time I brought this particular vehicle (2018 F-150) in for service. I made the appointment over the phone and got in in 1 day. Easy entry into sheltered bay. Quick fill-in of paperwork at desk. Friendly personnel. Customer lounge is clean and modern with coffee, soft drinks and snacks. Comfortable chairs, TV, Music, Outlets available. My service only took about an hour, no problems. I did not interact with sales, but service department is very good in my opinion. More

Service Work Easy to schedule repair work, and they got my vehicle in for service quickly and the problem of my vehicle was resolved. Thank you. Bill Easy to schedule repair work, and they got my vehicle in for service quickly and the problem of my vehicle was resolved. Thank you. Bill More

Service Nye Ford Service Department has provided outstanding service for our Ford owned vehicles for over the past 15 years. We highly recommend Nye Ford, One Nye Ford Service Department has provided outstanding service for our Ford owned vehicles for over the past 15 years. We highly recommend Nye Ford, Oneida, NY. More

Collision repair The collision department was superb in communication and completion of the work required on my Escape, including discovering the my hatch latch was de The collision department was superb in communication and completion of the work required on my Escape, including discovering the my hatch latch was defective which could be the reason the hatch opened as I was exiting my garage causing the damage. More

over the top extra service that was not expected took to dealer for wheel noise, and vacuum issue that had been occurring for some time. Service set the tires right, inspected every area, fixed the took to dealer for wheel noise, and vacuum issue that had been occurring for some time. Service set the tires right, inspected every area, fixed the vacuum issue with new release from Ford. AND washed and detailed my truck and delivered back to me at my work. couldn't ask for better More

A bit of a journey, but worth the trip. Took my Mustang in for a recall, inspection and a few other items. It was a great experience. Service advisers were very friendly and accommodating. Took my Mustang in for a recall, inspection and a few other items. It was a great experience. Service advisers were very friendly and accommodating. The work was performed promptly and accurately at a reasonable price. There are a couple of Ford dealers closer to my home but I have had disappointing experiences with them in the past. I will be returning to Nye in the future. Thank you. More