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Nye Ford - Service Center

Oneida, NY

4.7
297 Reviews

297 Reviews of Nye Ford - Service Center

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April 12, 2025

It was a horrible experiance. They worked on my truck for recalls. They had to replace the wire harness for the tailgate opening on its own. After they were done i started getting More

by JOALV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keri Whitmeyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2025

Keri did a great job , she got answers to a couple of questions I had , She was a pleasure More

by dml6475
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keri
Apr 11, 2025 -

NYE Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 08, 2025

One the best representative ever. Always goes above and beyond to take car of all the vehicles that i bring in. Always has a great attitude and very friendly. More

by jmadore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klayrissa Brittain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

NYE Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 07, 2025

Good service as always Only had to wait for a hour not bad for no appointment More

by geneandsue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Apr 11, 2025 -

NYE Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 05, 2025

Keri was amazing Fit me in with little notice and got my new tires Thank you Keri More

by Djcoscia1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2025

Awesome person always happy and ready to help. Never had a bad experience and love chatting with her More

by DOJO1MMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klayrissa Brittain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Myers
April 03, 2025

The service manager went above and beyond to make the situation right because of this I keep my business at Nye Ford. More

by mbumbolos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Rossi
April 02, 2025

Michele was great and amazing. I came in from out of town and she fixed my engine light issue quickly so I could go back home on time. She is the best. The tech did a super job an More

by pmonno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vinny Staats
April 01, 2025

Klayrissa always greets me with a smile when I come in for service. I always enjoy the fast friendly service here at Nye. Keri and Michele are fantastic to work with as well. 10/10 recommend Nye Ford Serv More

by Branddog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klayrissa Brittain
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Excellent service, friendly demeanor, and wonderful personality to boot for Ms. Brittain. Great job Ms. Brittain and Nye Ford for making the customer experience enjoyable. More

by wyrickkevin08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klayrissa Brittain
5.0
This rating includes all reviews, with more weight given to recent reviews.
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