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Nye Ford - Service Center

Oneida, NY

4.7
297 Reviews

297 Reviews of Nye Ford - Service Center

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June 04, 2025

Great service and excellent customer care always. I feel like I always can get an appt fast and very reliable More

by A.CIECKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2025

I took my EcoSport in to take care of the recall issue and everyone I spoke to was very knowledgeable about the issue and easy to work with. They kept me up to date with every step of the repair process a More

by kportner91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klayrissa Brittain
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Friendly greeting by service writer, reviewed service to be performed. Well equipped waiting room. Service writer indicated that service technician found issues with car, they were explained to me, servi More

by KEISERBILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

We sat waiting for our truck to get done. After awhile, my husband stood up and said our truck was sitting outside, apparently already done. No one told us. We go out to find out, the girl is More

by bs.travel13
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Klayrissa Brittain
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025

Professional and quality service, effective communication, quality workmanship, honored recall and warranty with no issues. I was very happy with the service overall. More

by KEEFERBEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klayrissa Brittain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Myers
May 08, 2025 -

NYE Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 26, 2025

Keri was excellent. She was very helpful and professional. She made my experience great and made sure all my needs were met. More

by Hicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

Keri was very helpful and courteous in handling my situation. Oil change and tire rotation took longer than expected, but seems like it was situational. More

by Reviewer # 42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

NYE Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 15, 2025

Keri, Michelle, and Klayrissa are always a pleasure to work with! Very communicative and helpful. More

by MME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klayrissa Brittain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

NYE Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 14, 2025

Excellent service very quick and done in a timely manner. She always has a smile on her face and always glad to see you excellent customer service More

by jmadore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klayrissa Brittain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

NYE Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 13, 2025

The mobile service was Convenient and professional. Would consider it for future oil change, etc. More

by MONDRICK
Recommend Dealer
Yes
Employees Worked With
Josh
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