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NYE Ford

Oneida, NY

4.7
487 Reviews
The team at NYE Ford would like to welcome you to our dealership in Oneida, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Oneida, you can always count on the professional technicians in our Ford service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Oneida count on the high-quality vehicles and services found at NYE Ford, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions! Come see why it's got to be Nye!
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1479 Genesee St

Oneida, NY

13421

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Showing 487 reviews

September 29, 2024

The Salesman Jeff Socha did a great job finding the truck I wanted for the price I wanted!😊 More

by Robert.w.warham4489
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Socha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Keri worked great with me. She walked me through everything detail for detail & she was very sweet & caring about my situation! I loved meeting her & would love to work with he More

by Wendy Cummings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2024

Charges were not explained properly. Truck was not ready that day and they kept it an extra day. I went to the shop just prior to close and learned that they did not complete the servic More

by JAMUNGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keri Whitmeyer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

NYE Ford responded

"JAMUNGER" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 22, 2024

Great customer service, friendly, helpful and clean. Took over an hour for an oil change and cost $85!!! More

by fitztme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

NYE Ford responded

We appreciate your feedback and are eager to better your return experience.

September 21, 2024

The dealership was great, everyone was friendly and knowledgeable. Knowing there are other Nye dealerships they could pull cars from if we needed was a big help. More

by hhenze
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

NYE Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 20, 2024

The vehicle was in for the Works Package, Multipoint inspection and state inspection. Keri, the service advisor was very pleasant and explained things well, all the while being the only advisor there More

by c.l.g.1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

NYE Ford responded

Thank you for taking the time to provide us with this feedback.

September 19, 2024

I was very please with my experience! Ross was amazing, it was my first purchase with NYE and I most definitely will be back to make another purchase… headache and hassle free! Ty!!!!! More

by brizzoo25
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

NYE Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 17, 2024

Ross was very frriendly and followed up with me as I left in the pouring rain with my new vehicle and was going from Oneida to Cortland. Above and Beyond! Thanks Nye for a wonderful car! More

by kinney.donna.i
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Barton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

NYE Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 16, 2024

I have had very poor experiences in the past but Kerri was very positive and I felt listened to and heard. She spoke with respect and understanding to me. I hope to work with her in the future. More

by Kidkong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

NYE Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 16, 2024

Always friendly service at a reasonable cost. Sales people are neat, polite and not pushy - just helpful and responsive to my questions. More

by MATT.WOLKOWICZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Socha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Bryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

NYE Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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