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NYE Ford

Oneida, NY

4.7
484 Reviews
The team at NYE Ford would like to welcome you to our dealership in Oneida, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Oneida, you can always count on the professional technicians in our Ford service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Oneida count on the high-quality vehicles and services found at NYE Ford, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions! Come see why it's got to be Nye!
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1479 Genesee St

Oneida, NY

13421

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Showing 484 reviews

December 14, 2024

Very efficient young woman behind counter took charge, organized my process & explained everything carefully To me regarding the status of auto problems. The best service experience I have had at Nye. More

by DRYAN682
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Was treated with respect. Repairs were completed on time. Friendly, courteous, helpful, explained what was done completely. More

by DON.57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Myers
December 13, 2024

Have received excellent service each time I have gone. I highly recommend Nye Ford thanks More

by cannizzarokatie609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Myers
December 12, 2024

Michele LaRue @ customer check-in, very helpful, very professional and does a great job.. in addition, very knowledgeable about service and Ford products More

by Howe90258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

Fast, friendly transaction. Everything was ready for my weekend appointment when I arrived, highly recommend. More

by hunterberthelot
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

NYE Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

December 11, 2024

Pleased with the very pleasant and courteous staff. The customer waiting room was very clean and comfortable More

by NEDENNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

Service for just an inspection was a little slower than usual. But it went well. More

by Burlison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Dec 11, 2024 -

NYE Ford responded

Thank you for taking the time to provide us with this feedback.

December 10, 2024

We recieved Outstanding service. Michele was terrific keeping us informed and maintaining a professional and polite attitude. More

by jkjayfal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

NYE Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 09, 2024

Service was performed on schedule (oil change and tire rotation), and requested parts were installed (rain guards over windows). Personnel were courteous and efficient. More

by MATT.WOLKOWICZ
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristy McCoy
Dec 11, 2024 -

NYE Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 07, 2024

They were excellent in taking care of my new truck. It was in an accident and needed some new parts. The manager told us it was going to be 3 days to get it done and they crushed it in 2 days!!!!! Am More

by HUGHES_ROBERTG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Lupinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
Dec 11, 2024 -

NYE Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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