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Wilber Duck Chevrolet - Service Center

Oneida, NY

4.7
114 Reviews

114 Reviews of Wilber Duck Chevrolet - Service Center

Sort by
February 08, 2024

It was a great experience. Brandon did a great job and made me feel welcome. More

by RC102168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Relyea, Brandon Carpenter
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Feb 08, 2024 -

NYE Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 07, 2024

Prompt service was completed by Friendly employees that were Very accommodating. Very pleased with my appointment. More

by LEWISKELLY86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Relyea
Report | Print
Feb 08, 2024 -

NYE Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 09, 2023

Dealership was good, Had an issue with faulty oil filter which was remedy by the next business day. All is good now More

by RRADOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Salay
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2023 -

NYE Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 08, 2023

They were wonderful and very efficient. The tech knew what he was doing. I would come again More

by JOHN_SAGGESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Salay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schirtz
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November 08, 2023

Yes, I would recommend this service center . They do a great and affectionate job! All very pleasant to work with. More

by LAPCHENKOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Salay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 04, 2023

The experience was great with the staff and the service we received. Disappointed the parts needed to fix the issue were not available. This meant another trip back to the dealership and we would have to More

by darmodml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Salay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schirtz
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November 01, 2023

Quick service and great customer service. Walk in service was amazing and very convenient for me to have More

by eric_springer15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Salay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

NYE Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 18, 2023

Brandon Carpenter was professional and courteous as he assisted with my recent recall experience. He was helpful before, during and especially after the process. Much appreciated! More

by WARLINM23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Carpenter
Report | Print
Oct 19, 2023 -

NYE Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 12, 2023

They went above and beyond to get the back ordered part and get me back in my truck alway called and gave me updates on the progress on my truck all I can say is thank you More

by SLICKLLOYD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Salay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schirtz
Report | Print
Oct 12, 2023 -

NYE Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 11, 2023

Went well. Professional and friendly. Very helpful. Would go back again. They handled things great More

by bartlettsr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man at service desk
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Oct 12, 2023 -

NYE Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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