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Wilber Duck Chevrolet - Service Center

Oneida, NY

4.7
114 Reviews

114 Reviews of Wilber Duck Chevrolet - Service Center

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February 29, 2024

The service department was very caring about my concerns. They addressed the situation as I would expect them to. It certainly is a pleasure to do business at this particular dealership. They are all very pr More

by EDENPARADISE14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Carpenter
Report | Print
Mar 13, 2024 -

NYE Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 29, 2024

They always go above and beyond to help and service their customers. They are friendly and courteous. More

by YANKAVICH03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Salay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Dillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dillon Davis - he was awesome to work with. Dan, he was the finance person I worked with when purchasing my car, Brandon Carpenter
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Mar 13, 2024 -

NYE Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 28, 2024

Great service. Tech and service advisor went above and beyond the required service. Well done! More

by RPPATCH12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Carpenter
Report | Print
Mar 13, 2024 -

NYE Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 25, 2024

Customer service was excellent. Came in for an inspection late in the day- they got me right in! More

by beckylynn102004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Farley, Zach Relyea, Brandon Carpenter
Report | Print
Mar 13, 2024 -

NYE Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 18, 2024

Very clean facilities, and workers are very friendly. Gotten my last 3 leases there. Hope to continue doing business here. More

by hlmontana323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Carpenter
Report | Print
Feb 20, 2024 -

NYE Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 17, 2024

Brandon was great and listened to my concerns. I will be back if Brandon is at the service desk More

by rbrwnmcsas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Carpenter
Report | Print
Feb 20, 2024 -

NYE Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 13, 2024

VERY pleased with the service at NYE Chevy in Oneida. Brandon is very helpful and knowledgeable. More

by JACKPAZ1940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Carpenter
Report | Print
Feb 14, 2024 -

NYE Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 11, 2024

The personnel at the service desk were very helpful. The services performed on the vehicle took less than an hour. More

by WMATTESON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Farley, Zach Relyea, Brandon Carpenter
Report | Print
Feb 13, 2024 -

NYE Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 10, 2024

I was very happy with my service. Everyone there was very pleasant and helpful. Brandon came out to the waiting and kept me informed about my service. More

by skylightmomma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Carpenter
Report | Print
Feb 13, 2024 -

NYE Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 09, 2024

Excellent service and done in a timely manner and service department was very polite and courteous More

by hsmith1339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arthur Farley, Zach Relyea, Brandon Carpenter
Report | Print
Feb 09, 2024 -

NYE Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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